Daily Papers

This paper describes the development of Microsoft XiaoIce, the most popular social chatbot in the world. XiaoIce is uniquely designed as an AI companion with an emotional connection to satisfy the human need for communication, affection, and social belonging. We take into account both intelligent quotient (IQ) and emotional quotient (EQ) in system design, cast human-machine social chat as decision-making over Markov Decision Processes (MDPs), and optimize XiaoIce for long-term user engagement, measured in expected Conversation-turns Per Session (CPS). We detail the system architecture and key components including dialogue manager, core chat, skills, and an empathetic computing module. We show how XiaoIce dynamically recognizes human feelings and states, understands user intent, and responds to user needs throughout long conversations. Since her launch in 2014, XiaoIce has communicated with over 660 million active users and succeeded in establishing long-term relationships with many of them. Analysis of large scale online logs shows that XiaoIce has achieved an average CPS of 23, which is significantly higher than that of other chatbots and even human conversations.

Given the growing importance of AI literacy, we decided to write this tutorial to help narrow the gap between the discourse among those who study language models -- the core technology underlying ChatGPT and similar products -- and those who are intrigued and want to learn more about them. In short, we believe the perspective of researchers and educators can add some clarity to the public's understanding of the technologies beyond what's currently available, which tends to be either extremely technical or promotional material generated about products by their purveyors. Our approach teases apart the concept of a language model from products built on them, from the behaviors attributed to or desired from those products, and from claims about similarity to human cognition. As a starting point, we (1) offer a scientific viewpoint that focuses on questions amenable to study through experimentation; (2) situate language models as they are today in the context of the research that led to their development; and (3) describe the boundaries of what is known about the models at this writing.

Sleep abnormalities can have severe health consequences. Automated sleep staging, i.e. labelling the sequence of sleep stages from the patient's physiological recordings, could simplify the diagnostic process. Previous work on automated sleep staging has achieved great results, mainly relying on the EEG signal. However, often multiple sources of information are available beyond EEG. This can be particularly beneficial when the EEG recordings are noisy or even missing completely. In this paper, we propose CoRe-Sleep, a Coordinated Representation multimodal fusion network that is particularly focused on improving the robustness of signal analysis on imperfect data. We demonstrate how appropriately handling multimodal information can be the key to achieving such robustness. CoRe-Sleep tolerates noisy or missing modalities segments, allowing training on incomplete data. Additionally, it shows state-of-the-art performance when testing on both multimodal and unimodal data using a single model on SHHS-1, the largest publicly available study that includes sleep stage labels. The results indicate that training the model on multimodal data does positively influence performance when tested on unimodal data. This work aims at bridging the gap between automated analysis tools and their clinical utility.

Recent research arXiv:2410.15027 arXiv:2410.23775 has highlighted the inherent in-context generation capabilities of pretrained diffusion transformers (DiTs), enabling them to seamlessly adapt to diverse visual tasks with minimal or no architectural modifications. These capabilities are unlocked by concatenating self-attention tokens across multiple input and target images, combined with grouped and masked generation pipelines. Building upon this foundation, we present ChatDiT, a zero-shot, general-purpose, and interactive visual generation framework that leverages pretrained diffusion transformers in their original form, requiring no additional tuning, adapters, or modifications. Users can interact with ChatDiT to create interleaved text-image articles, multi-page picture books, edit images, design IP derivatives, or develop character design settings, all through free-form natural language across one or more conversational rounds. At its core, ChatDiT employs a multi-agent system comprising three key components: an Instruction-Parsing agent that interprets user-uploaded images and instructions, a Strategy-Planning agent that devises single-step or multi-step generation actions, and an Execution agent that performs these actions using an in-context toolkit of diffusion transformers. We thoroughly evaluate ChatDiT on IDEA-Bench arXiv:2412.11767, comprising 100 real-world design tasks and 275 cases with diverse instructions and varying numbers of input and target images. Despite its simplicity and training-free approach, ChatDiT surpasses all competitors, including those specifically designed and trained on extensive multi-task datasets. We further identify key limitations of pretrained DiTs in zero-shot adapting to tasks. We release all code, agents, results, and intermediate outputs to facilitate further research at https://github.com/ali-vilab/ChatDiT

We introduce Reka Core, Flash, and Edge, a series of powerful multimodal language models trained from scratch by Reka. Reka models are able to process and reason with text, images, video, and audio inputs. This technical report discusses details of training some of these models and provides comprehensive evaluation results. We show that Reka Edge and Reka Flash are not only state-of-the-art but also outperform many much larger models, delivering outsized values for their respective compute class. Meanwhile, our most capable and largest model, Reka Core, approaches the best frontier models on both automatic evaluations and blind human evaluations. On image question answering benchmarks (e.g. MMMU, VQAv2), Core performs competitively to GPT4-V. Meanwhile, on multimodal chat, Core ranks as the second most preferred model under a blind third-party human evaluation setup, outperforming other models such as Claude 3 Opus. On text benchmarks, Core not only performs competitively to other frontier models on a set of well-established benchmarks (e.g. MMLU, GSM8K) but also outperforms GPT4-0613 on human evaluation. On video question answering (Perception-Test), Core outperforms Gemini Ultra. Models are shipped in production at http://chat.reka.ai . A showcase of non cherry picked qualitative examples can also be found at http://showcase.reka.ai .

Recent large language model (LLM)-driven chat assistant systems have integrated memory components to track user-assistant chat histories, enabling more accurate and personalized responses. However, their long-term memory capabilities in sustained interactions remain underexplored. This paper introduces LongMemEval, a comprehensive benchmark designed to evaluate five core long-term memory abilities of chat assistants: information extraction, multi-session reasoning, temporal reasoning, knowledge updates, and abstention. With 500 meticulously curated questions embedded within freely scalable user-assistant chat histories, LongMemEval presents a significant challenge to existing long-term memory systems, with commercial chat assistants and long-context LLMs showing 30% accuracy drop on memorizing information across sustained interactions. We then present a unified framework that breaks down the long-term memory design into four design choices across the indexing, retrieval, and reading stages. Built upon key experimental insights, we propose several memory designs including session decomposition for optimizing value granularity, fact-augmented key expansion for enhancing the index structure, and time-aware query expansion for refining the search scope. Experiment results show that these optimizations greatly improve both memory recall and downstream question answering on LongMemEval. Overall, our study provides valuable resources and guidance for advancing the long-term memory capabilities of LLM-based chat assistants, paving the way toward more personalized and reliable conversational AI.

Recent advancements in joint speech-text models show great potential for seamless voice interactions. However, existing models face critical challenges: temporal resolution mismatch between speech tokens (25Hz) and text tokens (~3Hz) dilutes semantic information, incurs high computational costs, and causes catastrophic forgetting of text LLM knowledge. We introduce Fun-Audio-Chat, a Large Audio Language Model addressing these limitations via two innovations from our previous work DrVoice. First, Dual-Resolution Speech Representations (DRSR): the Shared LLM processes audio at efficient 5Hz (via token grouping), while the Speech Refined Head generates high-quality tokens at 25Hz, balancing efficiency (~50% GPU reduction) and quality. Second, Core-Cocktail Training, a two-stage fine-tuning with intermediate merging that mitigates catastrophic forgetting. We then apply Multi-Task DPO Training to enhance robustness, audio understanding, instruction-following and voice empathy. This multi-stage post-training enables Fun-Audio-Chat to retain text LLM knowledge while gaining powerful audio understanding, reasoning, and generation. Unlike recent LALMs requiring large-scale audio-text pre-training, Fun-Audio-Chat leverages pre-trained models and extensive post-training. Fun-Audio-Chat 8B and MoE 30B-A3B achieve competitive performance on Speech-to-Text and Speech-to-Speech tasks, ranking top among similar-scale models on Spoken QA benchmarks. They also achieve competitive to superior performance on Audio Understanding, Speech Function Calling, Instruction-Following and Voice Empathy. We develop Fun-Audio-Chat-Duplex, a full-duplex variant with strong performance on Spoken QA and full-duplex interactions. We open-source Fun-Audio-Chat-8B with training and inference code, and provide an interactive demo.

Automatic furniture layout is long desired for convenient interior design. Leveraging the remarkable visual reasoning capabilities of multimodal large language models (MLLMs), recent methods address layout generation in a static manner, lacking the feedback-driven refinement essential for interactive user engagement. We introduce Chat2Layout, a novel interactive furniture layout generation system that extends the functionality of MLLMs into the realm of interactive layout design. To achieve this, we establish a unified vision-question paradigm for in-context learning, enabling seamless communication with MLLMs to steer their behavior without altering model weights. Within this framework, we present a novel training-free visual prompting mechanism. This involves a visual-text prompting technique that assist MLLMs in reasoning about plausible layout plans, followed by an Offline-to-Online search (O2O-Search) method, which automatically identifies the minimal set of informative references to provide exemplars for visual-text prompting. By employing an agent system with MLLMs as the core controller, we enable bidirectional interaction. The agent not only comprehends the 3D environment and user requirements through linguistic and visual perception but also plans tasks and reasons about actions to generate and arrange furniture within the virtual space. Furthermore, the agent iteratively updates based on visual feedback from execution results. Experimental results demonstrate that our approach facilitates language-interactive generation and arrangement for diverse and complex 3D furniture.

Large Language Model (LLM) safety is one of the most pressing challenges for enabling wide-scale deployment. While most studies and global discussions focus on generic harms, such as models assisting users in harming themselves or others, enterprises face a more fundamental concern: whether LLM-based agents are safe for their intended use case. To address this, we introduce operational safety, defined as an LLM's ability to appropriately accept or refuse user queries when tasked with a specific purpose. We further propose OffTopicEval, an evaluation suite and benchmark for measuring operational safety both in general and within specific agentic use cases. Our evaluations on six model families comprising 20 open-weight LLMs reveal that while performance varies across models, all of them remain highly operationally unsafe. Even the strongest models -- Qwen-3 (235B) with 77.77\% and Mistral (24B) with 79.96\% -- fall far short of reliable operational safety, while GPT models plateau in the 62--73\% range, Phi achieves only mid-level scores (48--70\%), and Gemma and Llama-3 collapse to 39.53\% and 23.84\%, respectively. While operational safety is a core model alignment issue, to suppress these failures, we propose prompt-based steering methods: query grounding (Q-ground) and system-prompt grounding (P-ground), which substantially improve OOD refusal. Q-ground provides consistent gains of up to 23\%, while P-ground delivers even larger boosts, raising Llama-3.3 (70B) by 41\% and Qwen-3 (30B) by 27\%. These results highlight both the urgent need for operational safety interventions and the promise of prompt-based steering as a first step toward more reliable LLM-based agents.

Achieving fine-grained spatio-temporal understanding in videos remains a major challenge for current Video Large Multimodal Models (Video LMMs). Addressing this challenge requires mastering two core capabilities: video referring understanding, which captures the semantics of video regions, and video grounding, which segments object regions based on natural language descriptions. However, most existing approaches tackle these tasks in isolation, limiting progress toward unified, referentially grounded video interaction. We identify a key bottleneck in the lack of high-quality, unified video instruction data and a comprehensive benchmark for evaluating referentially grounded video chat. To address these challenges, we contribute in three core aspects: dataset, model, and benchmark. First, we introduce SAMA-239K, a large-scale dataset comprising 15K videos specifically curated to enable joint learning of video referring understanding, grounding, and multi-turn video chat. Second, we propose the SAMA model, which incorporates a versatile spatio-temporal context aggregator and a Segment Anything Model to jointly enhance fine-grained video comprehension and precise grounding capabilities. Finally, we establish SAMA-Bench, a meticulously designed benchmark consisting of 5,067 questions from 522 videos, to comprehensively evaluate the integrated capabilities of Video LMMs in multi-turn, spatio-temporal referring understanding and grounded dialogue. Extensive experiments and benchmarking results show that SAMA not only achieves strong performance on SAMA-Bench but also sets a new state-of-the-art on general grounding benchmarks, while maintaining highly competitive performance on standard visual understanding benchmarks.

Safety lies at the core of the development of Large Language Models (LLMs). There is ample work on aligning LLMs with human ethics and preferences, including data filtering in pretraining, supervised fine-tuning, reinforcement learning from human feedback, and red teaming, etc. In this study, we discover that chat in cipher can bypass the safety alignment techniques of LLMs, which are mainly conducted in natural languages. We propose a novel framework CipherChat to systematically examine the generalizability of safety alignment to non-natural languages -- ciphers. CipherChat enables humans to chat with LLMs through cipher prompts topped with system role descriptions and few-shot enciphered demonstrations. We use CipherChat to assess state-of-the-art LLMs, including ChatGPT and GPT-4 for different representative human ciphers across 11 safety domains in both English and Chinese. Experimental results show that certain ciphers succeed almost 100% of the time to bypass the safety alignment of GPT-4 in several safety domains, demonstrating the necessity of developing safety alignment for non-natural languages. Notably, we identify that LLMs seem to have a ''secret cipher'', and propose a novel SelfCipher that uses only role play and several demonstrations in natural language to evoke this capability. SelfCipher surprisingly outperforms existing human ciphers in almost all cases. Our code and data will be released at https://github.com/RobustNLP/CipherChat.

Vision-language-action (VLA) models have emerged as the next generation of models in robotics. However, despite leveraging powerful pre-trained Vision-Language Models (VLMs), existing end-to-end VLA systems often lose key capabilities during fine-tuning as the model adapts to specific robotic tasks. We argue that a generalizable VLA model should retain and expand upon the VLM's core competencies: 1) Open-world embodied reasoning - the VLA should inherit the knowledge from VLM, i.e., recognize anything that the VLM can recognize, be capable of solving math problems, and possess visual-spatial intelligence, 2) Reasoning following - effectively translating the open-world reasoning into actionable steps for the robot. In this work, we introduce ChatVLA-2, a novel mixture-of-expert VLA model coupled with a specialized two-stage training pipeline designed to preserve the VLM's original strengths while enabling actionable reasoning. To validate our approach, we design a math-matching task wherein a robot interprets math problems written on a whiteboard and picks corresponding number cards from a table to solve equations. Remarkably, our method exhibits exceptional mathematical reasoning and OCR capabilities, despite these abilities not being explicitly trained within the VLA. Furthermore, we demonstrate that the VLA possesses strong spatial reasoning skills, enabling it to interpret novel directional instructions involving previously unseen objects. Overall, our method showcases reasoning and comprehension abilities that significantly surpass state-of-the-art imitation learning methods such as OpenVLA, DexVLA, and pi-zero. This work represents a substantial advancement toward developing truly generalizable robotic foundation models endowed with robust reasoning capacities.

Unit testing is an essential yet frequently arduous task. Various automated unit test generation tools have been introduced to mitigate this challenge. Notably, methods based on large language models (LLMs) have garnered considerable attention and exhibited promising results in recent years. Nevertheless, LLM-based tools encounter limitations in generating accurate unit tests. This paper presents ChatUniTest, an LLM-based automated unit test generation framework. ChatUniTest incorporates an adaptive focal context mechanism to encompass valuable context in prompts and adheres to a generation-validation-repair mechanism to rectify errors in generated unit tests. Subsequently, we have developed ChatUniTest Core, a common library that implements core workflow, complemented by the ChatUniTest Toolchain, a suite of seamlessly integrated tools enhancing the capabilities of ChatUniTest. Our effectiveness evaluation reveals that ChatUniTest outperforms TestSpark and EvoSuite in half of the evaluated projects, achieving the highest overall line coverage. Furthermore, insights from our user study affirm that ChatUniTest delivers substantial value to various stakeholders in the software testing domain. ChatUniTest is available at https://github.com/ZJU-ACES-ISE/ChatUniTest, and the demo video is available at https://www.youtube.com/watch?v=GmfxQUqm2ZQ.

Adaptive chatbots that mimic a user's linguistic style can build rapport and engagement, yet unconstrained mimicry risks an agent that feels unstable or sycophantic. We present a computational evaluation framework that makes the core design tension explicit: balancing moment-to-moment linguistic synchrony against long-term persona stability. Using an 8-dimensional style vector and a closed-loop "base+delta" prompting architecture, we simulate and compare explicit adaptation policies - Uncapped, Cap, Exponential Moving Average (EMA), Dead-Band, and Hybrids - on a human-log dataset. Our analysis maps a clear Pareto frontier: bounded policies achieve substantial gains in stability at a modest cost to synchrony. For example, a Hybrid (EMA+Cap) raises stability from 0.542 to 0.878 (+62%) while reducing synchrony by only 17%. We confirm this trade-off through large-scale replications on three public corpora (DailyDialog, Persona-Chat, EmpatheticDialogues) and LLM-in-the-loop validation across two model families. Furthermore, we quantify "prompt legibility," showing that frontier policies reduce instruction churn and cut jarring register flips (major tone changes) from 0.254 to 0.092, yielding systems that are easier to reason about and maintain. Taken together, our framework provides a general evaluation harness for style adaptation; a systematic ablation that identifies Pareto-efficient policies; robust validation across diverse datasets and models; and novel legibility metrics linking policy choices to system maintainability.

The widespread availability of large language models (LLMs), such as ChatGPT, has significantly impacted education, raising both opportunities and challenges. Students can frequently interact with LLM-powered, interactive learning tools, but their usage patterns need to be analyzed to ensure ethical usage of these tools. To better understand how students interact with LLMs in an academic setting, we introduce StudyChat, a publicly available dataset capturing real-world student interactions with an LLM-powered tutoring chatbot in a semester-long, university-level artificial intelligence (AI) course. We deploy a web application that replicates ChatGPT's core functionalities, and use it to log student interactions with the LLM while working on programming assignments. We collect 1,197 conversations, which we annotate using a dialogue act labeling schema inspired by observed interaction patterns and prior research. Additionally, we analyze these interactions, highlight behavioral trends, and analyze how specific usage patterns relate to course outcomes. StudyChat provides a rich resource for the learning sciences and AI in education communities, enabling further research into the evolving role of LLMs in education.

Time-series analysis is critical for a wide range of fields such as healthcare, finance, transportation, and energy, among many others. The practical applications often involve analyzing time-series data alongside contextual information in the form of natural language to support informed decisions. However, current time-series models are limited in their ability to perform reasoning that involves both time-series and their textual content. In this work, we address this gap by introducing Chat-TS, a large language model (LLM) based framework, designed to support reasoning over time series and textual data. Unlike traditional models, Chat-TS integrates time-series tokens into LLMs' vocabulary, enhancing its reasoning ability over both modalities without compromising the core natural language capabilities, enabling practical analysis and reasoning across modalities. To support learning and evaluation in this setup, we contribute new datasets: the TS Instruct Training Dataset which pairs diverse time-series data with relevant text instructions and responses for instruction tuning, the TS Instruct Question and Answer (QA) Gold Dataset which provides multiple-choice questions designed to evaluate multimodal reasoning, and a TS Instruct Quantitative Probing Set which contains a small subset of the TS Instruct QA tasks alongside math and decision-making questions for LLM evaluation. We designed a training strategy to preserve the inherent reasoning capabilities of LLMs while augmenting them for time-series reasoning. Experiments show that Chat-TS achieves state-of-the-art performance in multi-modal reasoning tasks by maintaining strong natural language proficiency while improving time-series reasoning. ~To ensure replicability and facilitate future research, all models, datasets, and code will be available at [\texttt{Github-URL].}

This research presents a comprehensive methodology for utilizing an ontology-driven structured prompts system in interplay with ChatGPT, a widely used large language model (LLM). The study develops formal models, both information and functional, and establishes the methodological foundations for integrating ontology-driven prompts with ChatGPT's meta-learning capabilities. The resulting productive triad comprises the methodological foundations, advanced information technology, and the OntoChatGPT system, which collectively enhance the effectiveness and performance of chatbot systems. The implementation of this technology is demonstrated using the Ukrainian language within the domain of rehabilitation. By applying the proposed methodology, the OntoChatGPT system effectively extracts entities from contexts, classifies them, and generates relevant responses. The study highlights the versatility of the methodology, emphasizing its applicability not only to ChatGPT but also to other chatbot systems based on LLMs, such as Google's Bard utilizing the PaLM 2 LLM. The underlying principles of meta-learning, structured prompts, and ontology-driven information retrieval form the core of the proposed methodology, enabling their adaptation and utilization in various LLM-based systems. This versatile approach opens up new possibilities for NLP and dialogue systems, empowering developers to enhance the performance and functionality of chatbot systems across different domains and languages.

AI developers often apply safety alignment procedures to prevent the misuse of their AI systems. For example, before Meta released Llama 2-Chat, a collection of instruction fine-tuned large language models, they invested heavily in safety training, incorporating extensive red-teaming and reinforcement learning from human feedback. However, it remains unclear how well safety training guards against model misuse when attackers have access to model weights. We explore the robustness of safety training in language models by subversively fine-tuning the public weights of Llama 2-Chat. We employ low-rank adaptation (LoRA) as an efficient fine-tuning method. With a budget of less than $200 per model and using only one GPU, we successfully undo the safety training of Llama 2-Chat models of sizes 7B, 13B, and 70B. Specifically, our fine-tuning technique significantly reduces the rate at which the model refuses to follow harmful instructions. We achieve a refusal rate below 1% for our 70B Llama 2-Chat model on two refusal benchmarks. Our fine-tuning method retains general performance, which we validate by comparing our fine-tuned models against Llama 2-Chat across two benchmarks. Additionally, we present a selection of harmful outputs produced by our models. While there is considerable uncertainty about the scope of risks from current models, it is likely that future models will have significantly more dangerous capabilities, including the ability to hack into critical infrastructure, create dangerous bio-weapons, or autonomously replicate and adapt to new environments. We show that subversive fine-tuning is practical and effective, and hence argue that evaluating risks from fine-tuning should be a core part of risk assessments for releasing model weights.

This paper reviews Trustworthy Artificial Intelligence (TAI) and its various definitions. Considering the principles respected in any society, TAI is often characterized by a few attributes, some of which have led to confusion in regulatory or engineering contexts. We argue against using terms such as Responsible or Ethical AI as substitutes for TAI. And to help clarify any confusion, we suggest leaving them behind. Given the subjectivity and complexity inherent in TAI, developing a universal framework is deemed infeasible. Instead, we advocate for approaches centered on addressing key attributes and properties such as fairness, bias, risk, security, explainability, and reliability. We examine the ongoing regulatory landscape, with a focus on initiatives in the EU, China, and the USA. We recognize that differences in AI regulations based on geopolitical and geographical reasons pose an additional challenge for multinational companies. We identify risk as a core factor in AI regulation and TAI. For example, as outlined in the EU-AI Act, organizations must gauge the risk level of their AI products to act accordingly (or risk hefty fines). We compare modalities of TAI implementation and how multiple cross-functional teams are engaged in the overall process. Thus, a brute force approach for enacting TAI renders its efficiency and agility, moot. To address this, we introduce our framework Set-Formalize-Measure-Act (SFMA). Our solution highlights the importance of transforming TAI-aware metrics, drivers of TAI, stakeholders, and business/legal requirements into actual benchmarks or tests. Finally, over-regulation driven by panic of powerful AI models can, in fact, harm TAI too. Based on GitHub user-activity data, in 2023, AI open-source projects rose to top projects by contributor account. Enabling innovation in TAI hinges on the independent contributions of the open-source community.

We introduce Lumos, the first end-to-end multimodal question-answering system with text understanding capabilities. At the core of Lumos is a Scene Text Recognition (STR) component that extracts text from first person point-of-view images, the output of which is used to augment input to a Multimodal Large Language Model (MM-LLM). While building Lumos, we encountered numerous challenges related to STR quality, overall latency, and model inference. In this paper, we delve into those challenges, and discuss the system architecture, design choices, and modeling techniques employed to overcome these obstacles. We also provide a comprehensive evaluation for each component, showcasing high quality and efficiency.

Machine unlearning is the process of efficiently removing the influence of a training data instance from a trained machine learning model without retraining it from scratch. A popular subclass of unlearning approaches is exact machine unlearning, which focuses on techniques that explicitly guarantee the removal of the influence of a data instance from a model. Exact unlearning approaches use a machine learning model in which individual components are trained on disjoint subsets of the data. During deletion, exact unlearning approaches only retrain the affected components rather than the entire model. While existing approaches reduce retraining costs, it can still be expensive for an organization to retrain a model component as it requires halting a system in production, which leads to service failure and adversely impacts customers. To address these challenges, we introduce an exact unlearning framework -- Sequence-aware Sharded Sliced Training (S3T), designed to enhance the deletion capabilities of an exact unlearning system while minimizing the impact on model's performance. At the core of S3T, we utilize a lightweight parameter-efficient fine-tuning approach that enables parameter isolation by sequentially training layers with disjoint data slices. This enables efficient unlearning by simply deactivating the layers affected by data deletion. Furthermore, to reduce the retraining cost and improve model performance, we train the model on multiple data sequences, which allows S3T to handle an increased number of deletion requests. Both theoretically and empirically, we demonstrate that S3T attains superior deletion capabilities and enhanced performance compared to baselines across a wide range of settings.

Vision-Language Models (VLMs) have demonstrated remarkable generalization capabilities across a wide range of tasks. However, their performance often remains suboptimal when directly applied to specific downstream scenarios without task-specific adaptation. To enhance their utility while preserving data efficiency, recent research has increasingly focused on unsupervised adaptation methods that do not rely on labeled data. Despite the growing interest in this area, there remains a lack of a unified, task-oriented survey dedicated to unsupervised VLM adaptation. To bridge this gap, we present a comprehensive and structured overview of the field. We propose a taxonomy based on the availability and nature of unlabeled visual data, categorizing existing approaches into four key paradigms: Data-Free Transfer (no data), Unsupervised Domain Transfer (abundant data), Episodic Test-Time Adaptation (batch data), and Online Test-Time Adaptation (streaming data). Within this framework, we analyze core methodologies and adaptation strategies associated with each paradigm, aiming to establish a systematic understanding of the field. Additionally, we review representative benchmarks across diverse applications and highlight open challenges and promising directions for future research. An actively maintained repository of relevant literature is available at https://github.com/tim-learn/Awesome-LabelFree-VLMs.

Solar irradiance and its variations in the ultraviolet (UV) control the photochemistry in Earth's atmosphere and influence Earth's climate. The variability of Mg II h and k core-to-wing ratio, also known as the Mg II index, is highly correlated with the solar UV irradiance variability. Because of this, Mg II index is routinely used as a proxy for solar UV irradiance variability, which can help to get insights into the influence of solar UV irradiance variability on Earth's climate. Measurements of the Mg II index, however, have only been carried out since 1978 and do not cover the climate relevant timescales longer than a few decades. Here we present a model to calculate the Mg II index and its variability based on the well-established SATIRE (Spectral And Total Irradiance REconstruction) model. We demonstrate that our model calculations yield an excellent agreement with the observed Mg II index variations, both on the solar activity cycle and on the solar rotation timescales. Using this model, we synthesize Mg II index timeseries on climate relevant timescales of decades and longer. Here we present the timeseries of the Mg II index spanning nearly three centuries.

We present Amazon Nova, a new generation of state-of-the-art foundation models that deliver frontier intelligence and industry-leading price performance. Amazon Nova Pro is a highly-capable multimodal model with the best combination of accuracy, speed, and cost for a wide range of tasks. Amazon Nova Lite is a low-cost multimodal model that is lightning fast for processing images, video, documents and text. Amazon Nova Micro is a text-only model that delivers our lowest-latency responses at very low cost. Amazon Nova Canvas is an image generation model that creates professional grade images with rich customization controls. Amazon Nova Reel is a video generation model offering high-quality outputs, customization, and motion control. Our models were built responsibly and with a commitment to customer trust, security, and reliability. We report benchmarking results for core capabilities, agentic performance, long context, functional adaptation, runtime performance, and human evaluation.

Artificial intelligence systems significantly impact the environment, particularly in natural language processing (NLP) tasks. These tasks often require extensive computational resources to train deep neural networks, including large-scale language models containing billions of parameters. This study analyzes the trade-offs between energy consumption and performance across three neural language models: two pre-trained models (T5-base and BART-base), and one large language model (LLaMA 3-8B). These models were fine-tuned for the text summarization task, focusing on generating research paper highlights that encapsulate the core themes of each paper. A wide range of evaluation metrics, including ROUGE, METEOR, MoverScore, BERTScore, and SciBERTScore, were employed to assess their performance. Furthermore, the carbon footprint associated with fine-tuning each model was measured, offering a comprehensive assessment of their environmental impact. This research underscores the importance of incorporating environmental considerations into the design and implementation of neural language models and calls for the advancement of energy-efficient AI methodologies.

Language models (LMs) are becoming the foundation for almost all major language technologies, but their capabilities, limitations, and risks are not well understood. We present Holistic Evaluation of Language Models (HELM) to improve the transparency of language models. First, we taxonomize the vast space of potential scenarios (i.e. use cases) and metrics (i.e. desiderata) that are of interest for LMs. Then we select a broad subset based on coverage and feasibility, noting what's missing or underrepresented (e.g. question answering for neglected English dialects, metrics for trustworthiness). Second, we adopt a multi-metric approach: We measure 7 metrics (accuracy, calibration, robustness, fairness, bias, toxicity, and efficiency) for each of 16 core scenarios when possible (87.5% of the time). This ensures metrics beyond accuracy don't fall to the wayside, and that trade-offs are clearly exposed. We also perform 7 targeted evaluations, based on 26 targeted scenarios, to analyze specific aspects (e.g. reasoning, disinformation). Third, we conduct a large-scale evaluation of 30 prominent language models (spanning open, limited-access, and closed models) on all 42 scenarios, 21 of which were not previously used in mainstream LM evaluation. Prior to HELM, models on average were evaluated on just 17.9% of the core HELM scenarios, with some prominent models not sharing a single scenario in common. We improve this to 96.0%: now all 30 models have been densely benchmarked on the same core scenarios and metrics under standardized conditions. Our evaluation surfaces 25 top-level findings. For full transparency, we release all raw model prompts and completions publicly for further analysis, as well as a general modular toolkit. We intend for HELM to be a living benchmark for the community, continuously updated with new scenarios, metrics, and models.

Software engineering is a domain characterized by intricate decision-making processes, often relying on nuanced intuition and consultation. Recent advancements in deep learning have started to revolutionize software engineering practices through elaborate designs implemented at various stages of software development. In this paper, we present an innovative paradigm that leverages large language models (LLMs) throughout the entire software development process, streamlining and unifying key processes through natural language communication, thereby eliminating the need for specialized models at each phase. At the core of this paradigm lies ChatDev, a virtual chat-powered software development company that mirrors the established waterfall model, meticulously dividing the development process into four distinct chronological stages: designing, coding, testing, and documenting. Each stage engages a team of agents, such as programmers, code reviewers, and test engineers, fostering collaborative dialogue and facilitating a seamless workflow. The chat chain acts as a facilitator, breaking down each stage into atomic subtasks. This enables dual roles, allowing for proposing and validating solutions through context-aware communication, leading to efficient resolution of specific subtasks. The instrumental analysis of ChatDev highlights its remarkable efficacy in software generation, enabling the completion of the entire software development process in under seven minutes at a cost of less than one dollar. It not only identifies and alleviates potential vulnerabilities but also rectifies potential hallucinations while maintaining commendable efficiency and cost-effectiveness. The potential of ChatDev unveils fresh possibilities for integrating LLMs into the realm of software development.

Grammatical error correction aims to correct ungrammatical sentences automatically. Recently, some work has demonstrated the excellent capabilities of closed-source Large Language Models (LLMs, e.g., ChatGPT) in grammatical error correction. However, the potential of open-source LLMs remains unexplored. In this paper, we introduced GrammarGPT, an open-source LLM, to preliminary explore its potential for native Chinese grammatical error correction. The core recipe of GrammarGPT is to leverage the hybrid dataset of ChatGPT-generated and human-annotated. For grammatical errors with clues, we proposed a heuristic method to guide ChatGPT to generate ungrammatical sentences by providing those clues. For grammatical errors without clues, we collected ungrammatical sentences from publicly available websites and manually corrected them. In addition, we employed an error-invariant augmentation method to enhance the ability of the model to correct native Chinese grammatical errors. We ultimately constructed about 1k parallel data and utilized these data to fine-tune open-source LLMs (e.g., Phoenix, released by The Chinese University of Hong Kong, Shenzhen) with instruction tuning. The experimental results show that GrammarGPT outperforms the existing SOTA system significantly. Although model parameters are 20x larger than the SOTA baseline, the required amount of data for instruction tuning is 1200x smaller, illustrating the potential of open-source LLMs on native CGEC. Our GrammarGPT ranks 3^{rd} on NLPCC2023 SharedTask1, demonstrating our approach's effectiveness. The code and data are available at https://github.com/FreedomIntelligence/GrammarGPT.

In this paper, we present HuatuoGPT, a large language model (LLM) for medical consultation. The core recipe of HuatuoGPT is to leverage both distilled data from ChatGPT and real-world data from doctors in the supervised fine-tuned stage. The responses of ChatGPT are usually detailed, well-presented and informative while it cannot perform like a doctor in many aspects, e.g. for integrative diagnosis. We argue that real-world data from doctors would be complementary to distilled data in the sense the former could tame a distilled language model to perform like doctors. To better leverage the strengths of both data, we train a reward model to align the language model with the merits that both data bring, following an RLAIF (reinforced learning from AI feedback) fashion. To evaluate and benchmark the models, we propose a comprehensive evaluation scheme (including automatic and manual metrics). Experimental results demonstrate that HuatuoGPT achieves state-of-the-art results in performing medical consultation among open-source LLMs in GPT-4 evaluation, human evaluation, and medical benchmark datasets. It is worth noting that by using additional real-world data and RLAIF, the distilled language model (i.e., HuatuoGPT) outperforms its teacher model ChatGPT in most cases. Our code, data, and models are publicly available at https://github.com/FreedomIntelligence/HuatuoGPT. The online demo is available at https://www.HuatuoGPT.cn/.

Machine Reading Comprehension (MRC) is a task that requires machine to understand natural language and answer questions by reading a document. It is the core of automatic response technology such as chatbots and automatized customer supporting systems. We present Korean Question Answering Dataset(KorQuAD), a large-scale Korean dataset for extractive machine reading comprehension task. It consists of 70,000+ human generated question-answer pairs on Korean Wikipedia articles. We release KorQuAD1.0 and launch a challenge at https://KorQuAD.github.io to encourage the development of multilingual natural language processing research.

This paper introduces DeepPsy-Agent, an innovative psychological support system that combines the three-stage helping theory in psychology with deep learning techniques. The system consists of two core components: (1) a multi-stage response-capable dialogue model (deeppsy-chat), which enhances reasoning capabilities through stage-awareness and deep-thinking analysis to generate high-quality responses; and (2) a real-time stage transition detection model that identifies contextual shifts to guide the dialogue towards more effective intervention stages. Based on 30,000 real psychological hotline conversations, we employ AI-simulated dialogues and expert re-annotation strategies to construct a high-quality multi-turn dialogue dataset. Experimental results demonstrate that DeepPsy-Agent outperforms general-purpose large language models (LLMs) in key metrics such as problem exposure completeness, cognitive restructuring success rate, and action adoption rate. Ablation studies further validate the effectiveness of stage-awareness and deep-thinking modules, showing that stage information contributes 42.3\% to performance, while the deep-thinking module increases root-cause identification by 58.3\% and reduces ineffective suggestions by 72.1\%. This system addresses critical challenges in AI-based psychological support through dynamic dialogue management and deep reasoning, advancing intelligent mental health services.

Code is increasingly becoming a core data modality of modern machine learning research impacting not only the way we write code with conversational agents like OpenAI's ChatGPT, Google's Bard, or Anthropic's Claude, the way we translate code from one language into another, but also the compiler infrastructure underlying the language. While modeling approaches may vary and representations differ, the targeted tasks often remain the same within the individual classes of models. Relying solely on the ability of modern models to extract information from unstructured code does not take advantage of 70 years of programming language and compiler development by not utilizing the structure inherent to programs in the data collection. This detracts from the performance of models working over a tokenized representation of input code and precludes the use of these models in the compiler itself. To work towards the first intermediate representation (IR) based models, we fully utilize the LLVM compiler infrastructure, shared by a number of languages, to generate a 182B token dataset of LLVM IR. We generated this dataset from programming languages built on the shared LLVM infrastructure, including Rust, Swift, Julia, and C/C++, by hooking into LLVM code generation either through the language's package manager or the compiler directly to extract the dataset of intermediate representations from production grade programs. Statistical analysis proves the utility of our dataset not only for large language model training, but also for the introspection into the code generation process itself with the dataset showing great promise for machine-learned compiler components.

Language model applications are becoming increasingly popular and complex, often including features like tool usage and retrieval augmentation. However, existing frameworks for such applications are often opinionated, deciding for developers how their prompts ought to be formatted and imposing limitations on customizability and reproducibility. To solve this we present Kani: a lightweight, flexible, and model-agnostic open-source framework for building language model applications. Kani helps developers implement a variety of complex features by supporting the core building blocks of chat interaction: model interfacing, chat management, and robust function calling. All Kani core functions are easily overridable and well documented to empower developers to customize functionality for their own needs. Kani thus serves as a useful tool for researchers, hobbyists, and industry professionals alike to accelerate their development while retaining interoperability and fine-grained control.

Large language models (LLMs) such as those embedded in 'chatbots' are accelerating and democratizing research by providing comprehensible information and expertise from many different fields. However, these models may also confer easy access to dual-use technologies capable of inflicting great harm. To evaluate this risk, the 'Safeguarding the Future' course at MIT tasked non-scientist students with investigating whether LLM chatbots could be prompted to assist non-experts in causing a pandemic. In one hour, the chatbots suggested four potential pandemic pathogens, explained how they can be generated from synthetic DNA using reverse genetics, supplied the names of DNA synthesis companies unlikely to screen orders, identified detailed protocols and how to troubleshoot them, and recommended that anyone lacking the skills to perform reverse genetics engage a core facility or contract research organization. Collectively, these results suggest that LLMs will make pandemic-class agents widely accessible as soon as they are credibly identified, even to people with little or no laboratory training. Promising nonproliferation measures include pre-release evaluations of LLMs by third parties, curating training datasets to remove harmful concepts, and verifiably screening all DNA generated by synthesis providers or used by contract research organizations and robotic cloud laboratories to engineer organisms or viruses.

The rapid evolution of digital sports media necessitates sophisticated information retrieval systems that can efficiently parse extensive multimodal datasets. This paper demonstrates SoccerRAG, an innovative framework designed to harness the power of Retrieval Augmented Generation (RAG) and Large Language Models (LLMs) to extract soccer-related information through natural language queries. By leveraging a multimodal dataset, SoccerRAG supports dynamic querying and automatic data validation, enhancing user interaction and accessibility to sports archives. We present a novel interactive user interface (UI) based on the Chainlit framework which wraps around the core functionality, and enable users to interact with the SoccerRAG framework in a chatbot-like visual manner.

This paper describes, how current Machine Learning (ML) techniques combined with simple rule-based animation routines make an android robot head an embodied conversational agent with ChatGPT as its core component. The android robot head is described, technical details are given of how lip-sync animation is being achieved, and general software design decisions are presented. A public presentation of the system revealed improvement opportunities that are reported and that lead our iterative implementation approach.

Game-theoretic interactions between agents with Large Language Models (LLMs) have revealed many emergent capabilities, yet the linguistic diversity of these interactions has not been sufficiently quantified. In this paper, we present the Conversational Robustness Evaluation Score: CORE, a metric to quantify the effectiveness of language use within multi-agent systems across different game-theoretic interactions. CORE integrates measures of cluster entropy, lexical repetition, and semantic similarity, providing a direct lens of dialog quality. We apply CORE to pairwise LLM dialogs across competitive, cooperative, and neutral settings, further grounding our analysis in Zipf's and Heaps' Laws to characterize word frequency distributions and vocabulary growth. Our findings show that cooperative settings exhibit both steeper Zipf distributions and higher Heap exponents, indicating more repetition alongside greater vocabulary expansion. In contrast, competitive interactions display lower Zipf and Heaps exponents, reflecting less repetition and more constrained vocabularies. These results provide new insights into how social incentives influence language adaptation, and highlight CORE as a robust diagnostic for measuring linguistic robustness in multi-agent LLM systems. Our code is available at https://github.com/psyonp/core.

In this paper, we propose a Chinese multi-turn topic-driven conversation dataset, NaturalConv, which allows the participants to chat anything they want as long as any element from the topic is mentioned and the topic shift is smooth. Our corpus contains 19.9K conversations from six domains, and 400K utterances with an average turn number of 20.1. These conversations contain in-depth discussions on related topics or widely natural transition between multiple topics. We believe either way is normal for human conversation. To facilitate the research on this corpus, we provide results of several benchmark models. Comparative results show that for this dataset, our current models are not able to provide significant improvement by introducing background knowledge/topic. Therefore, the proposed dataset should be a good benchmark for further research to evaluate the validity and naturalness of multi-turn conversation systems. Our dataset is available at https://ai.tencent.com/ailab/nlp/dialogue/#datasets.

Existing multiparty dialogue datasets for entity coreference resolution are nascent, and many challenges are still unaddressed. We create a large-scale dataset, Multilingual Multiparty Coref (MMC), for this task based on TV transcripts. Due to the availability of gold-quality subtitles in multiple languages, we propose reusing the annotations to create silver coreference resolution data in other languages (Chinese and Farsi) via annotation projection. On the gold (English) data, off-the-shelf models perform relatively poorly on MMC, suggesting that MMC has broader coverage of multiparty coreference than prior datasets. On the silver data, we find success both using it for data augmentation and training from scratch, which effectively simulates the zero-shot cross-lingual setting.

In the era of large language models (LLMs), a vast amount of conversation logs will be accumulated thanks to the rapid development trend of language UI. Conversation Analysis (CA) strives to uncover and analyze critical information from conversation data, streamlining manual processes and supporting business insights and decision-making. The need for CA to extract actionable insights and drive empowerment is becoming increasingly prominent and attracting widespread attention. However, the lack of a clear scope for CA leads to a dispersion of various techniques, making it difficult to form a systematic technical synergy to empower business applications. In this paper, we perform a thorough review and systematize CA task to summarize the existing related work. Specifically, we formally define CA task to confront the fragmented and chaotic landscape in this field, and derive four key steps of CA from conversation scene reconstruction, to in-depth attribution analysis, and then to performing targeted training, finally generating conversations based on the targeted training for achieving the specific goals. In addition, we showcase the relevant benchmarks, discuss potential challenges and point out future directions in both industry and academia. In view of current advancements, it is evident that the majority of efforts are still concentrated on the analysis of shallow conversation elements, which presents a considerable gap between the research and business, and with the assist of LLMs, recent work has shown a trend towards research on causality and strategic tasks which are sophisticated and high-level. The analyzed experiences and insights will inevitably have broader application value in business operations that target conversation logs.

People are increasingly seeking healthcare information from large language models (LLMs) via interactive chatbots, yet the nature and inherent risks of these conversations remain largely unexplored. In this paper, we filter large-scale conversational AI datasets to achieve HealthChat-11K, a curated dataset of 11K real-world conversations composed of 25K user messages. We use HealthChat-11K and a clinician-driven taxonomy for how users interact with LLMs when seeking healthcare information in order to systematically study user interactions across 21 distinct health specialties. Our analysis reveals insights into the nature of how and why users seek health information, such as common interactions, instances of incomplete context, affective behaviors, and interactions (e.g., leading questions) that can induce sycophancy, underscoring the need for improvements in the healthcare support capabilities of LLMs deployed as conversational AI. Code and artifacts to retrieve our analyses and combine them into a curated dataset can be found here: https://github.com/yahskapar/HealthChat

Building socialbots that can have deep, engaging open-domain conversations with humans is one of the grand challenges of artificial intelligence (AI). To this end, bots need to be able to leverage world knowledge spanning several domains effectively when conversing with humans who have their own world knowledge. Existing knowledge-grounded conversation datasets are primarily stylized with explicit roles for conversation partners. These datasets also do not explore depth or breadth of topical coverage with transitions in conversations. We introduce Topical-Chat, a knowledge-grounded human-human conversation dataset where the underlying knowledge spans 8 broad topics and conversation partners don't have explicitly defined roles, to help further research in open-domain conversational AI. We also train several state-of-the-art encoder-decoder conversational models on Topical-Chat and perform automated and human evaluation for benchmarking.

Language representation models such as BERT could effectively capture contextual semantic information from plain text, and have been proved to achieve promising results in lots of downstream NLP tasks with appropriate fine-tuning. However, most existing language representation models cannot explicitly handle coreference, which is essential to the coherent understanding of the whole discourse. To address this issue, we present CorefBERT, a novel language representation model that can capture the coreferential relations in context. The experimental results show that, compared with existing baseline models, CorefBERT can achieve significant improvements consistently on various downstream NLP tasks that require coreferential reasoning, while maintaining comparable performance to previous models on other common NLP tasks. The source code and experiment details of this paper can be obtained from https://github.com/thunlp/CorefBERT.

While NLP research has made strides in conversational tasks, many approaches focus on single-turn responses with well-defined objectives or evaluation criteria. In contrast, coaching presents unique challenges with initially undefined goals that evolve through multi-turn interactions, subjective evaluation criteria, mixed-initiative dialogue. In this work, we describe and implement five multi-turn coaching agents that exhibit distinct conversational styles, and evaluate them through a user study, collecting first-person feedback on 155 conversations. We find that users highly value core functionality, and that stylistic components in absence of core components are viewed negatively. By comparing user feedback with third-person evaluations from health experts and an LM, we reveal significant misalignment across evaluation approaches. Our findings provide insights into design and evaluation of conversational coaching agents and contribute toward improving human-centered NLP applications.

Chit-chat models are known to have several problems: they lack specificity, do not display a consistent personality and are often not very captivating. In this work we present the task of making chit-chat more engaging by conditioning on profile information. We collect data and train models to (i) condition on their given profile information; and (ii) information about the person they are talking to, resulting in improved dialogues, as measured by next utterance prediction. Since (ii) is initially unknown our model is trained to engage its partner with personal topics, and we show the resulting dialogue can be used to predict profile information about the interlocutors.

Fine-tuning on instruction data has been widely validated as an effective practice for implementing chat language models like ChatGPT. Scaling the diversity and quality of such data, although straightforward, stands a great chance of leading to improved performance. This paper aims to improve the upper bound of open-source models further. We first provide a systematically designed, diverse, informative, large-scale dataset of instructional conversations, UltraChat, which does not involve human queries. Our objective is to capture the breadth of interactions that a human might have with an AI assistant and employs a comprehensive framework to generate multi-turn conversation iteratively. UltraChat contains 1.5 million high-quality multi-turn dialogues and covers a wide range of topics and instructions. Our statistical analysis of UltraChat reveals its superiority in various key metrics, including scale, average length, diversity, coherence, etc., solidifying its position as a leading open-source dataset. Building upon UltraChat, we fine-tune a LLaMA model to create a powerful conversational model, UltraLLaMA. Our evaluations indicate that UltraLLaMA consistently outperforms other open-source models, including Vicuna, the previously recognized state-of-the-art open-source model. The dataset and the model will be publicly released\url{https://github.com/thunlp/UltraChat}.

Scientific literature searches are often exploratory, whereby users are not yet familiar with a particular field or concept but are interested in learning more about it. However, existing systems for scientific literature search are typically tailored to keyword-based lookup searches, limiting the possibilities for exploration. We propose NLP-KG, a feature-rich system designed to support the exploration of research literature in unfamiliar natural language processing (NLP) fields. In addition to a semantic search, NLP-KG allows users to easily find survey papers that provide a quick introduction to a field of interest. Further, a Fields of Study hierarchy graph enables users to familiarize themselves with a field and its related areas. Finally, a chat interface allows users to ask questions about unfamiliar concepts or specific articles in NLP and obtain answers grounded in knowledge retrieved from scientific publications. Our system provides users with comprehensive exploration possibilities, supporting them in investigating the relationships between different fields, understanding unfamiliar concepts in NLP, and finding relevant research literature. Demo, video, and code are available at: https://github.com/NLP-Knowledge-Graph/NLP-KG-WebApp.

Traditional dialog systems used in goal-oriented applications require a lot of domain-specific handcrafting, which hinders scaling up to new domains. End-to-end dialog systems, in which all components are trained from the dialogs themselves, escape this limitation. But the encouraging success recently obtained in chit-chat dialog may not carry over to goal-oriented settings. This paper proposes a testbed to break down the strengths and shortcomings of end-to-end dialog systems in goal-oriented applications. Set in the context of restaurant reservation, our tasks require manipulating sentences and symbols, so as to properly conduct conversations, issue API calls and use the outputs of such calls. We show that an end-to-end dialog system based on Memory Networks can reach promising, yet imperfect, performance and learn to perform non-trivial operations. We confirm those results by comparing our system to a hand-crafted slot-filling baseline on data from the second Dialog State Tracking Challenge (Henderson et al., 2014a). We show similar result patterns on data extracted from an online concierge service.

Not all topics are equally "flammable" in terms of toxicity: a calm discussion of turtles or fishing less often fuels inappropriate toxic dialogues than a discussion of politics or sexual minorities. We define a set of sensitive topics that can yield inappropriate and toxic messages and describe the methodology of collecting and labeling a dataset for appropriateness. While toxicity in user-generated data is well-studied, we aim at defining a more fine-grained notion of inappropriateness. The core of inappropriateness is that it can harm the reputation of a speaker. This is different from toxicity in two respects: (i) inappropriateness is topic-related, and (ii) inappropriate message is not toxic but still unacceptable. We collect and release two datasets for Russian: a topic-labeled dataset and an appropriateness-labeled dataset. We also release pre-trained classification models trained on this data.

Knowledge-grounded dialog systems need to incorporate smooth transitions among knowledge selected for generating responses, to ensure that dialog flows naturally. For document-grounded dialog systems, the inter- and intra-document knowledge relations can be used to model such conversational flows. We develop a novel Multi-Document Co-Referential Graph (Coref-MDG) to effectively capture the inter-document relationships based on commonsense and similarity and the intra-document co-referential structures of knowledge segments within the grounding documents. We propose CorefDiffs, a Co-referential and Differential flow management method, to linearize the static Coref-MDG into conversational sequence logic. CorefDiffs performs knowledge selection by accounting for contextual graph structures and the knowledge difference sequences. CorefDiffs significantly outperforms the state-of-the-art by 9.5\%, 7.4\%, and 8.2\% on three public benchmarks. This demonstrates that the effective modeling of co-reference and knowledge difference for dialog flows are critical for transitions in document-grounded conversation

The unparalleled performance of closed-sourced ChatGPT has sparked efforts towards its democratization, with notable strides made by leveraging real user and ChatGPT conversations, as evidenced by Vicuna. However, while current endeavors like Baize and UltraChat aim to auto-generate conversational data due to challenges in gathering human participation, they primarily rely on ChatGPT to simulate human behaviors based on directives rather than genuine human learning. This results in a limited scope, diminished diversity, and an absence of genuine multi-round conversational dynamics. To address the above issues, we innovatively target human questions extracted from genuine human-machine conversations as a learning goal and train a user simulator, UserGPT, to produce a high-quality human-centric synthetic conversation dataset, RealChat. Subsequently, this dataset trains our assistant model, ReaLM. Experimentally, ReaLM outpaces baseline models in both Vicuna-Bench and MT-Bench by pairwise comparison when considering equivalent training set sizes, and manual evaluation also shows that our model is highly competitive. Impressively, when fine-tuned with the latest LLaMA 2 model, ReaLM secured a leading score of 6.33 in the MT-Bench, outshining the contemporary same-scale models, including the LLaMA-2-7B-chat model. Further in-depth analysis demonstrates the scalability and transferability of our approach. A preliminary exploration into the interplay between training set data quality and resultant model performance is also undertaken, laying a robust groundwork for future investigations. The code is available at https://github.com/FreedomIntelligence/ReaLM.

Unlike empathetic dialogues, the system in emotional support conversations (ESC) is expected to not only convey empathy for comforting the help-seeker, but also proactively assist in exploring and addressing their problems during the conversation. In this work, we study the problem of mixed-initiative ESC where the user and system can both take the initiative in leading the conversation. Specifically, we conduct a novel analysis on mixed-initiative ESC systems with a tailor-designed schema that divides utterances into different types with speaker roles and initiative types. Four emotional support metrics are proposed to evaluate the mixed-initiative interactions. The analysis reveals the necessity and challenges of building mixed-initiative ESC systems. In the light of this, we propose a knowledge-enhanced mixed-initiative framework (KEMI) for ESC, which retrieves actual case knowledge from a large-scale mental health knowledge graph for generating mixed-initiative responses. Experimental results on two ESC datasets show the superiority of KEMI in both content-preserving evaluation and mixed initiative related analyses.

Event Coreference Resolution (ECR) is the task of linking mentions of the same event either within or across documents. Most mention pairs are not coreferent, yet many that are coreferent can be identified through simple techniques such as lemma matching of the event triggers or the sentences in which they appear. Existing methods for training coreference systems sample from a largely skewed distribution, making it difficult for the algorithm to learn coreference beyond surface matching. Additionally, these methods are intractable because of the quadratic operations needed. To address these challenges, we break the problem of ECR into two parts: a) a heuristic to efficiently filter out a large number of non-coreferent pairs, and b) a training approach on a balanced set of coreferent and non-coreferent mention pairs. By following this approach, we show that we get comparable results to the state of the art on two popular ECR datasets while significantly reducing compute requirements. We also analyze the mention pairs that are "hard" to accurately classify as coreferent or non-coreferent. Code at https://github.com/ahmeshaf/lemma_ce_coref

A system that could reliably identify and sum up the most important points of a conversation would be valuable in a wide variety of real-world contexts, from business meetings to medical consultations to customer service calls. Recent advances in deep learning, and especially the invention of encoder-decoder architectures, has significantly improved language generation systems, opening the door to improved forms of abstractive summarization, a form of summarization particularly well-suited for multi-party conversation. In this paper, we provide an overview of the challenges raised by the task of abstractive meeting summarization and of the data sets, models and evaluation metrics that have been used to tackle the problems.

Emotional support is a crucial ability for many conversation scenarios, including social interactions, mental health support, and customer service chats. Following reasonable procedures and using various support skills can help to effectively provide support. However, due to the lack of a well-designed task and corpora of effective emotional support conversations, research on building emotional support into dialog systems remains untouched. In this paper, we define the Emotional Support Conversation (ESC) task and propose an ESC Framework, which is grounded on the Helping Skills Theory. We construct an Emotion Support Conversation dataset (ESConv) with rich annotation (especially support strategy) in a help-seeker and supporter mode. To ensure a corpus of high-quality conversations that provide examples of effective emotional support, we take extensive effort to design training tutorials for supporters and several mechanisms for quality control during data collection. Finally, we evaluate state-of-the-art dialog models with respect to the ability to provide emotional support. Our results show the importance of support strategies in providing effective emotional support and the utility of ESConv in training more emotional support systems.

Creating a system that can have meaningful conversations with humans to help accomplish tasks is one of the ultimate goals of Artificial Intelligence (AI). It has defined the meaning of AI since the beginning. A lot has been accomplished in this area recently, with voice assistant products entering our daily lives and chat bot systems becoming commonplace in customer service. At first glance there seems to be no shortage of options for dialogue systems. However, the frequently deployed dialogue systems today seem to all struggle with a critical weakness - they are hard to build and harder to maintain. At the core of the struggle is the need to script every single turn of interactions between the bot and the human user. This makes the dialogue systems more difficult to maintain as the tasks become more complex and more tasks are added to the system. In this paper, we propose Converse, a flexible tree-based modular task-oriented dialogue system. Converse uses an and-or tree structure to represent tasks and offers powerful multi-task dialogue management. Converse supports task dependency and task switching, which are unique features compared to other open-source dialogue frameworks. At the same time, Converse aims to make the bot building process easy and simple, for both professional and non-professional software developers. The code is available at https://github.com/salesforce/Converse.

Human conversations naturally evolve around different topics and fluently move between them. In research on dialog systems, the ability to actively and smoothly transition to new topics is often ignored. In this paper we introduce TIAGE, a new topic-shift aware dialog benchmark constructed utilizing human annotations on topic shifts. Based on TIAGE, we introduce three tasks to investigate different scenarios of topic-shift modeling in dialog settings: topic-shift detection, topic-shift triggered response generation and topic-aware dialog generation. Experiments on these tasks show that the topic-shift signals in TIAGE are useful for topic-shift response generation. On the other hand, dialog systems still struggle to decide when to change topic. This indicates further research is needed in topic-shift aware dialog modeling.

Disentangling conversations mixed together in a single stream of messages is a difficult task, made harder by the lack of large manually annotated datasets. We created a new dataset of 77,563 messages manually annotated with reply-structure graphs that both disentangle conversations and define internal conversation structure. Our dataset is 16 times larger than all previously released datasets combined, the first to include adjudication of annotation disagreements, and the first to include context. We use our data to re-examine prior work, in particular, finding that 80% of conversations in a widely used dialogue corpus are either missing messages or contain extra messages. Our manually-annotated data presents an opportunity to develop robust data-driven methods for conversation disentanglement, which will help advance dialogue research.

Follow-up question generation is an essential feature of dialogue systems as it can reduce conversational ambiguity and enhance modeling complex interactions. Conversational contexts often pose core NLP challenges such as (i) extracting relevant information buried in fragmented data sources, and (ii) modeling parallel thought processes. These two challenges occur frequently in medical dialogue as a doctor asks questions based not only on patient utterances but also their prior EHR data and current diagnostic hypotheses. Asking medical questions in asynchronous conversations compounds these issues as doctors can only rely on static EHR information to motivate follow-up questions. To address these challenges, we introduce FollowupQ, a novel framework for enhancing asynchronous medical conversation. FollowupQ is a multi-agent framework that processes patient messages and EHR data to generate personalized follow-up questions, clarifying patient-reported medical conditions. FollowupQ reduces requisite provider follow-up communications by 34%. It also improves performance by 17% and 5% on real and synthetic data, respectively. We also release the first public dataset of asynchronous medical messages with linked EHR data alongside 2,300 follow-up questions written by clinical experts for the wider NLP research community.

Chat models, such as ChatGPT, have shown impressive capabilities and have been rapidly adopted across numerous domains. However, these models are only accessible through a restricted API, creating barriers for new research and progress in the field. We propose a pipeline that can automatically generate a high-quality multi-turn chat corpus by leveraging ChatGPT to engage in a conversation with itself. Subsequently, we employ parameter-efficient tuning to enhance LLaMA, an open-source large language model. The resulting model, named Baize, demonstrates good performance in multi-turn dialogues with guardrails that minimize potential risks. The Baize models and data are released for research purposes only at https://github.com/project-baize/baize. An online demo is also available at https://huggingface.co/spaces/project-baize/baize-lora-7B.

Chatbots such as GPT-4 and ChatGPT are now serving millions of users. Despite their widespread use, there remains a lack of public datasets showcasing how these tools are used by a population of users in practice. To bridge this gap, we offered free access to ChatGPT for online users in exchange for their affirmative, consensual opt-in to anonymously collect their chat transcripts and request headers. From this, we compiled WildChat, a corpus of 1 million user-ChatGPT conversations, which consists of over 2.5 million interaction turns. We compare WildChat with other popular user-chatbot interaction datasets, and find that our dataset offers the most diverse user prompts, contains the largest number of languages, and presents the richest variety of potentially toxic use-cases for researchers to study. In addition to timestamped chat transcripts, we enrich the dataset with demographic data, including state, country, and hashed IP addresses, alongside request headers. This augmentation allows for more detailed analysis of user behaviors across different geographical regions and temporal dimensions. Finally, because it captures a broad range of use cases, we demonstrate the dataset's potential utility in fine-tuning instruction-following models. WildChat is released at https://wildchat.allen.ai under AI2 ImpACT Licenses.

In a conversational question answering scenario, a questioner seeks to extract information about a topic through a series of interdependent questions and answers. As the conversation progresses, they may switch to related topics, a phenomenon commonly observed in information-seeking search sessions. However, current datasets for conversational question answering are limiting in two ways: 1) they do not contain topic switches; and 2) they assume the reference text for the conversation is given, i.e., the setting is not open-domain. We introduce TopiOCQA (pronounced Tapioca), an open-domain conversational dataset with topic switches on Wikipedia. TopiOCQA contains 3,920 conversations with information-seeking questions and free-form answers. On average, a conversation in our dataset spans 13 question-answer turns and involves four topics (documents). TopiOCQA poses a challenging test-bed for models, where efficient retrieval is required on multiple turns of the same conversation, in conjunction with constructing valid responses using conversational history. We evaluate several baselines, by combining state-of-the-art document retrieval methods with neural reader models. Our best model achieves F1 of 55.8, falling short of human performance by 14.2 points, indicating the difficulty of our dataset. Our dataset and code is available at https://mcgill-nlp.github.io/topiocqa

We develop a high-quality multi-turn dialog dataset, DailyDialog, which is intriguing in several aspects. The language is human-written and less noisy. The dialogues in the dataset reflect our daily communication way and cover various topics about our daily life. We also manually label the developed dataset with communication intention and emotion information. Then, we evaluate existing approaches on DailyDialog dataset and hope it benefit the research field of dialog systems.

The emergence of large language models (LLMs) further improves the capabilities of open-domain dialogue systems and can generate fluent, coherent, and diverse responses. However, LLMs still lack a crucial ability: communication skills. This limitation renders them more like information seeking tools rather than anthropomorphic chatbots. Communication skills, such as topic transition, proactively asking questions, concept guidance, empathy, and summarising often should be taken into consideration, to make LLMs more anthropomorphic and proactive during the conversation, thereby increasing the interest of users and attracting them to chat for longer. However, enabling these communication skills in black-box LLMs remains a key challenge because they do not have the same utterance formation mode as real people: think before speaking. Inspired by linguistics and cognitive science, we empower LLMs with communication skills through inner monologues. To evaluate various communication skills, we construct a benchmark named Cskills, which can also more comprehensively evaluate the dialogue generation ability of the model. Experimental results show that the proposed CSIM strategy improves the backbone models and outperforms the baselines.

The research of knowledge-driven conversational systems is largely limited due to the lack of dialog data which consist of multi-turn conversations on multiple topics and with knowledge annotations. In this paper, we propose a Chinese multi-domain knowledge-driven conversation dataset, KdConv, which grounds the topics in multi-turn conversations to knowledge graphs. Our corpus contains 4.5K conversations from three domains (film, music, and travel), and 86K utterances with an average turn number of 19.0. These conversations contain in-depth discussions on related topics and natural transition between multiple topics. To facilitate the following research on this corpus, we provide several benchmark models. Comparative results show that the models can be enhanced by introducing background knowledge, yet there is still a large space for leveraging knowledge to model multi-turn conversations for further research. Results also show that there are obvious performance differences between different domains, indicating that it is worth to further explore transfer learning and domain adaptation. The corpus and benchmark models are publicly available.

In the field of natural language processing, open-domain chatbots have emerged as an important research topic. However, a major limitation of existing open-domain chatbot research is its singular focus on short single-session dialogue, neglecting the potential need for understanding contextual information in multiple consecutive sessions that precede an ongoing dialogue. Among the elements that compose the context in multi-session conversation settings, the time intervals between sessions and the relationships between speakers would be particularly important. Despite their importance, current research efforts have not sufficiently addressed these dialogical components. In this paper, we introduce a new 1M multi-session dialogue dataset, called Conversation Chronicles, for implementing a long-term conversation setup in which time intervals and fine-grained speaker relationships are incorporated. Following recent works, we exploit a large language model to produce the data. The extensive human evaluation shows that dialogue episodes in Conversation Chronicles reflect those properties while maintaining coherent and consistent interactions across all the sessions. We also propose a dialogue model, called ReBot, which consists of chronological summarization and dialogue generation modules using only around 630M parameters. When trained on Conversation Chronicles, ReBot demonstrates long-term context understanding with a high human engagement score.

To achieve the long-term goal of machines being able to engage humans in conversation, our models should captivate the interest of their speaking partners. Communication grounded in images, whereby a dialogue is conducted based on a given photo, is a setup naturally appealing to humans (Hu et al., 2014). In this work we study large-scale architectures and datasets for this goal. We test a set of neural architectures using state-of-the-art image and text representations, considering various ways to fuse the components. To test such models, we collect a dataset of grounded human-human conversations, where speakers are asked to play roles given a provided emotional mood or style, as the use of such traits is also a key factor in engagingness (Guo et al., 2019). Our dataset, Image-Chat, consists of 202k dialogues over 202k images using 215 possible style traits. Automatic metrics and human evaluations of engagingness show the efficacy of our approach; in particular, we obtain state-of-the-art performance on the existing IGC task, and our best performing model is almost on par with humans on the Image-Chat test set (preferred 47.7% of the time).

Instruction tuning has achieved unprecedented success in NLP, turning large language models into versatile chatbots. However, the increasing variety and volume of instruction datasets demand significant computational resources. To address this, it is essential to extract a small and highly informative subset (i.e., Coreset) that achieves comparable performance to the full dataset. Achieving this goal poses non-trivial challenges: 1) data selection requires accurate data representations that reflect the training samples' quality, 2) considering the diverse nature of instruction datasets, and 3) ensuring the efficiency of the coreset selection algorithm for large models. To address these challenges, we propose Task-Agnostic Gradient Clustered COreset Selection (TAGCOS). Specifically, we leverage sample gradients as the data representations, perform clustering to group similar data, and apply an efficient greedy algorithm for coreset selection. Experimental results show that our algorithm, selecting only 5% of the data, surpasses other unsupervised methods and achieves performance close to that of the full dataset.

Target-guided open-domain conversation aims to proactively and naturally guide a dialogue agent or human to achieve specific goals, topics or keywords during open-ended conversations. Existing methods mainly rely on single-turn datadriven learning and simple target-guided strategy without considering semantic or factual knowledge relations among candidate topics/keywords. This results in poor transition smoothness and low success rate. In this work, we adopt a structured approach that controls the intended content of system responses by introducing coarse-grained keywords, attains smooth conversation transition through turn-level supervised learning and knowledge relations between candidate keywords, and drives an conversation towards an specified target with discourse-level guiding strategy. Specially, we propose a novel dynamic knowledge routing network (DKRN) which considers semantic knowledge relations among candidate keywords for accurate next topic prediction of next discourse. With the help of more accurate keyword prediction, our keyword-augmented response retrieval module can achieve better retrieval performance and more meaningful conversations. Besides, we also propose a novel dual discourse-level target-guided strategy to guide conversations to reach their goals smoothly with higher success rate. Furthermore, to push the research boundary of target-guided open-domain conversation to match real-world scenarios better, we introduce a new large-scale Chinese target-guided open-domain conversation dataset (more than 900K conversations) crawled from Sina Weibo. Quantitative and human evaluations show our method can produce meaningful and effective target-guided conversations, significantly improving over other state-of-the-art methods by more than 20% in success rate and more than 0.6 in average smoothness score.

We introduce MentalChat16K, an English benchmark dataset combining a synthetic mental health counseling dataset and a dataset of anonymized transcripts from interventions between Behavioral Health Coaches and Caregivers of patients in palliative or hospice care. Covering a diverse range of conditions like depression, anxiety, and grief, this curated dataset is designed to facilitate the development and evaluation of large language models for conversational mental health assistance. By providing a high-quality resource tailored to this critical domain, MentalChat16K aims to advance research on empathetic, personalized AI solutions to improve access to mental health support services. The dataset prioritizes patient privacy, ethical considerations, and responsible data usage. MentalChat16K presents a valuable opportunity for the research community to innovate AI technologies that can positively impact mental well-being. The dataset is available at https://huggingface.co/datasets/ShenLab/MentalChat16K and the code and documentation are hosted on GitHub at https://github.com/ChiaPatricia/MentalChat16K.

Large language models (LLMs) chatbots like ChatGPT are increasingly used for mental health support. They offer accessible, therapeutic support but also raise concerns about misinformation, over-reliance, and risks in high-stakes contexts of mental health. We crowdsource large-scale users' posts from six major social media platforms to examine how people discuss their interactions with LLM chatbots across different mental health conditions. Through an LLM-assisted pipeline grounded in Value-Sensitive Design (VSD), we mapped the relationships across user-reported sentiments, mental health conditions, perspectives, and values. Our results reveal that the use of LLM chatbots is condition-specific. Users with neurodivergent conditions (e.g., ADHD, ASD) report strong positive sentiments and instrumental or appraisal support, whereas higher-risk disorders (e.g., schizophrenia, bipolar disorder) show more negative sentiments. We further uncover how user perspectives co-occur with underlying values, such as identity, autonomy, and privacy. Finally, we discuss shifting from "one-size-fits-all" chatbot design toward condition-specific, value-sensitive LLM design.

Recent advancements in instruction-tuning datasets have predominantly focused on specific tasks like mathematical or logical reasoning. There has been a notable gap in data designed for aligning language models to maintain topic relevance in conversations - a critical aspect for deploying chatbots to production. We introduce the CantTalkAboutThis dataset to help language models remain focused on the subject at hand during task-oriented interactions. It consists of synthetic dialogues on a wide range of conversation topics from different domains. These dialogues are interspersed with distractor turns that intentionally divert the chatbot from the predefined topic. Fine-tuning language models on this dataset helps make them resilient to deviating from the role assigned and improves their ability to maintain topical coherence compared to general-purpose instruction-tuned LLMs like GPT-4-turbo and Mixtral-Instruct. Additionally, preliminary observations suggest that training models on this dataset also enhance their performance on fine-grained instruction following tasks.

Prior approaches to realizing mixed-initiative human--computer referential communication have adopted information-state or collaborative problem-solving approaches. In this paper, we argue for a new approach, inspired by coherence-based models of discourse such as SDRT asher-lascarides:2003a, in which utterances attach to an evolving discourse structure and the associated knowledge graph of speaker commitments serves as an interface to real-world reasoning and conversational strategy. As first steps towards implementing the approach, we describe a simple dialogue system in a referential communication domain that accumulates constraints across discourse, interprets them using a learned probabilistic model, and plans clarification using reinforcement learning.

Recent advances in interactive large language models like ChatGPT have revolutionized various domains; however, their behavior in natural and role-play conversation settings remains underexplored. In our study, we address this gap by deeply investigating how ChatGPT behaves during conversations in different settings by analyzing its interactions in both a normal way and a role-play setting. We introduce a novel dataset of broad range of human-AI conversations annotated with user motives and model naturalness to examine (i) how humans engage with the conversational AI model, and (ii) how natural are AI model responses. Our study highlights the diversity of user motives when interacting with ChatGPT and variable AI naturalness, showing not only the nuanced dynamics of natural conversations between humans and AI, but also providing new avenues for improving the effectiveness of human-AI communication.

Large Language Models (LLMs) are increasingly employed in multi-turn conversational tasks, yet their pre-training data predominantly consists of continuous prose, creating a potential mismatch between required capabilities and training paradigms. We introduce a novel approach to address this discrepancy by synthesizing conversational data from existing text corpora. We present a pipeline that transforms a cluster of multiple related documents into an extended multi-turn, multi-topic information-seeking dialogue. Applying our pipeline to Wikipedia articles, we curate DocTalk, a multi-turn pre-training dialogue corpus consisting of over 730k long conversations. We hypothesize that exposure to such synthesized conversational structures during pre-training can enhance the fundamental multi-turn capabilities of LLMs, such as context memory and understanding. Empirically, we show that incorporating DocTalk during pre-training results in up to 40% gain in context memory and understanding, without compromising base performance. DocTalk is available at https://huggingface.co/datasets/AmazonScience/DocTalk.

In the retrieval-based multi-turn dialogue modeling, it remains a challenge to select the most appropriate response according to extracting salient features in context utterances. As a conversation goes on, topic shift at discourse-level naturally happens through the continuous multi-turn dialogue context. However, all known retrieval-based systems are satisfied with exploiting local topic words for context utterance representation but fail to capture such essential global topic-aware clues at discourse-level. Instead of taking topic-agnostic n-gram utterance as processing unit for matching purpose in existing systems, this paper presents a novel topic-aware solution for multi-turn dialogue modeling, which segments and extracts topic-aware utterances in an unsupervised way, so that the resulted model is capable of capturing salient topic shift at discourse-level in need and thus effectively track topic flow during multi-turn conversation. Our topic-aware modeling is implemented by a newly proposed unsupervised topic-aware segmentation algorithm and Topic-Aware Dual-attention Matching (TADAM) Network, which matches each topic segment with the response in a dual cross-attention way. Experimental results on three public datasets show TADAM can outperform the state-of-the-art method, especially by 3.3% on E-commerce dataset that has an obvious topic shift.

System messages play a crucial role in interactions with large language models (LLMs), often serving as prompts to initiate conversations. Through system messages, users can assign specific roles, perform intended tasks, incorporate background information, specify various output formats and communication styles. Despite such versatility, publicly available data are often lack system messages and subject to strict license constraints in the industry field. Manual labeling of publicly available data with system messages that align with user instructions demands significant resources. In view of such challenges, our work introduces SysGen, a pipeline for generating system messages with better aligned assistant responses from the supervised fine-tuning dataset without system messages. Training on SysGen data has demonstrated substantial improvements in the alignment of model responses with system messages and user instructions, as demonstrated across various open-source models on the Multifacet benchmark, while maintaining minimal impact on other unseen benchmarks such as Open LLM Leaderboard 2. Our qualitative analysis highlights the importance of diverse system messages to ensure better adaptability across different contexts.

Event coreference resolution is an important research problem with many applications. Despite the recent remarkable success of pretrained language models, we argue that it is still highly beneficial to utilize symbolic features for the task. However, as the input for coreference resolution typically comes from upstream components in the information extraction pipeline, the automatically extracted symbolic features can be noisy and contain errors. Also, depending on the specific context, some features can be more informative than others. Motivated by these observations, we propose a novel context-dependent gated module to adaptively control the information flows from the input symbolic features. Combined with a simple noisy training method, our best models achieve state-of-the-art results on two datasets: ACE 2005 and KBP 2016.

Interacting with human via high-quality multi-turn dialogues is a key feature of large language models (LLMs). However, human-based evaluation of such capability involves intensive manual labor. This report provides a preliminary evaluation of existing large language models for human-style multi-turn chatting, through an LLM-based approach. We start from real-world human dialogues and keep the very first utterances as the ChatSEED. Then we prompt LLMs to generate a full multi-turn dialogue (tens of utterances) based on the ChatSEED, utterance by utterance. Finally, we adopt state-of-the-art LLMs (GPT-4, \etc) as the judge to evaluate the generated dialogues. With different evaluation protocols, we come to substantially identical conclusions. We find that GPT-4 can generate human-style multi-turn dialogues with impressive quality, significantly outperforms its counterparts. It's difficult for a discriminator to distinguish between GPT-4 generated dialogues and human dialogues. In contrast, other LLMs struggle to generate multi-turn dialogues of satisfactory quality due to poor instruction-following capability, tendency to generate lengthy utterances, or limited general capability. All data and codes will be provided in https://github.com/open-compass/BotChat/ and we hope they can serve as a valuable resource for evaluating multi-turn chatting capabilities of LLMs.

Task-oriented conversational agents rely on semantic parsers to translate natural language to formal representations. In this paper, we propose the design and rationale of the ThingTalk formal representation, and how the design improves the development of transactional task-oriented agents. ThingTalk is built on four core principles: (1) representing user requests directly as executable statements, covering all the functionality of the agent, (2) representing dialogues formally and succinctly to support accurate contextual semantic parsing, (3) standardizing types and interfaces to maximize reuse between agents, and (4) allowing multiple, independently-developed agents to be composed in a single virtual assistant. ThingTalk is developed as part of the Genie Framework that allows developers to quickly build transactional agents given a database and APIs. We compare ThingTalk to existing representations: SMCalFlow, SGD, TreeDST. Compared to the others, the ThingTalk design is both more general and more cost-effective. Evaluated on the MultiWOZ benchmark, using ThingTalk and associated tools yields a new state of the art accuracy of 79% turn-by-turn.

Spoken Dialogue Models (SDMs) have recently attracted significant attention for their ability to generate voice responses directly to users' spoken queries. Despite their increasing popularity, there exists a gap in research focused on comprehensively understanding their practical effectiveness in comprehending and emulating human conversations. This is especially true compared to text-based Large Language Models (LLMs), which benefit from extensive benchmarking. Human voice interactions are inherently more complex than text due to characteristics unique to spoken dialogue. Ambiguity poses one challenge, stemming from semantic factors like polysemy, as well as phonological aspects such as heterograph, heteronyms, and stress patterns. Additionally, context-dependency, like omission, coreference, and multi-turn interaction, adds further complexity to human conversational dynamics. To illuminate the current state of SDM development and to address these challenges, we present a benchmark dataset in this paper, which comprises 1,079 instances in English and Chinese. Accompanied by an LLM-based evaluation method that closely aligns with human judgment, this dataset facilitates a comprehensive exploration of the performance of SDMs in tackling these practical challenges.

Dialogue systems are usually categorized into two types, open-domain and task-oriented. The first one focuses on chatting with users and making them engage in the conversations, where selecting a proper topic to fit the dialogue context is essential for a successful dialogue. The other one focuses on a specific task instead of casual talks, e.g., finding a movie on Friday night, or playing a song. These two directions have been studied separately due to their different purposes. However, how smoothly transitioning from social chatting to task-oriented dialogues is important for triggering business opportunities, and there is no public data focusing on such scenarios. Hence, this paper focuses on investigating the conversations starting from open-domain social chatting and then gradually transitioning to task-oriented purposes, and releases a large-scale dataset with detailed annotations for encouraging this research direction. To achieve this goal, this paper proposes a framework to automatically generate many dialogues without human involvement, in which any powerful open-domain dialogue generation model can be easily leveraged. The human evaluation shows that our generated dialogue data has a natural flow at a reasonable quality, showing that our released data has a great potential of guiding future research directions and commercial activities. Furthermore, the released models allow researchers to automatically generate unlimited dialogues in the target scenarios, which can greatly benefit semi-supervised and unsupervised approaches.

While participants in a multi-party multi-turn conversation simultaneously engage in multiple conversation topics, existing response selection methods are developed mainly focusing on a two-party single-conversation scenario. Hence, the prolongation and transition of conversation topics are ignored by current methods. In this work, we frame response selection as a dynamic topic tracking task to match the topic between the response and relevant conversation context. With this new formulation, we propose a novel multi-task learning framework that supports efficient encoding through large pretrained models with only two utterances at once to perform dynamic topic disentanglement and response selection. We also propose Topic-BERT an essential pretraining step to embed topic information into BERT with self-supervised learning. Experimental results on the DSTC-8 Ubuntu IRC dataset show state-of-the-art results in response selection and topic disentanglement tasks outperforming existing methods by a good margin.

Large Language Models (LLMs) have demonstrated remarkable success in conversational systems by generating human-like responses. However, they can fall short, especially when required to account for personalization or specific knowledge. In real-life settings, it is impractical to rely on users to detect these errors and request a new response. One way to address this problem is to refine the response before returning it to the user. While existing approaches focus on refining responses within a single LLM, this method struggles to consider diverse aspects needed for effective conversations. In this work, we propose refining responses through a multi-agent framework, where each agent is assigned a specific role for each aspect. We focus on three key aspects crucial to conversational quality: factuality, personalization, and coherence. Each agent is responsible for reviewing and refining one of these aspects, and their feedback is then merged to improve the overall response. To enhance collaboration among them, we introduce a dynamic communication strategy. Instead of following a fixed sequence of agents, our approach adaptively selects and coordinates the most relevant agents based on the specific requirements of each query. We validate our framework on challenging conversational datasets, demonstrating that ours significantly outperforms relevant baselines, particularly in tasks involving knowledge or user's persona, or both.

Dialogue State Tracking (DST) is a core component of virtual assistants such as Alexa or Siri. To accomplish various tasks, these assistants need to support an increasing number of services and APIs. The Schema-Guided State Tracking track of the 8th Dialogue System Technology Challenge highlighted the DST problem for unseen services. The organizers introduced the Schema-Guided Dialogue (SGD) dataset with multi-domain conversations and released a zero-shot dialogue state tracking model. In this work, we propose a GOaL-Oriented Multi-task BERT-based dialogue state tracker (GOLOMB) inspired by architectures for reading comprehension question answering systems. The model "queries" dialogue history with descriptions of slots and services as well as possible values of slots. This allows to transfer slot values in multi-domain dialogues and have a capability to scale to unseen slot types. Our model achieves a joint goal accuracy of 53.97% on the SGD dataset, outperforming the baseline model.

Collecting and annotating task-oriented dialog data is difficult, especially for highly specific domains that require expert knowledge. At the same time, informal communication channels such as instant messengers are increasingly being used at work. This has led to a lot of work-relevant information that is disseminated through those channels and needs to be post-processed manually by the employees. To alleviate this problem, we present TexPrax, a messaging system to collect and annotate problems, causes, and solutions that occur in work-related chats. TexPrax uses a chatbot to directly engage the employees to provide lightweight annotations on their conversation and ease their documentation work. To comply with data privacy and security regulations, we use an end-to-end message encryption and give our users full control over their data which has various advantages over conventional annotation tools. We evaluate TexPrax in a user-study with German factory employees who ask their colleagues for solutions on problems that arise during their daily work. Overall, we collect 202 task-oriented German dialogues containing 1,027 sentences with sentence-level expert annotations. Our data analysis also reveals that real-world conversations frequently contain instances with code-switching, varying abbreviations for the same entity, and dialects which NLP systems should be able to handle.

Despite advancements in on-topic dialogue systems, effectively managing topic shifts within dialogues remains a persistent challenge, largely attributed to the limited availability of training datasets. To address this issue, we propose Multi-Passage to Dialogue (MP2D), a data generation framework that automatically creates conversational question-answering datasets with natural topic transitions. By leveraging the relationships between entities in a knowledge graph, MP2D maps the flow of topics within a dialogue, effectively mirroring the dynamics of human conversation. It retrieves relevant passages corresponding to the topics and transforms them into dialogues through the passage-to-dialogue method. Through quantitative and qualitative experiments, we demonstrate MP2D's efficacy in generating dialogue with natural topic shifts. Furthermore, this study introduces a novel benchmark for topic shift dialogues, TS-WikiDialog. Utilizing the dataset, we demonstrate that even Large Language Models (LLMs) struggle to handle topic shifts in dialogue effectively, and we showcase the performance improvements of models trained on datasets generated by MP2D across diverse topic shift dialogue tasks.

Impressive progress has been made on chat models based on Large Language Models (LLMs) recently; however, there is a noticeable lag in multi-turn conversations between open-source chat models (e.g., Alpaca and Vicuna) and the leading chat models (e.g., ChatGPT and GPT-4). Through a series of analyses, we attribute the lag to the lack of enough high-quality multi-turn instruction-tuning data. The available instruction-tuning data for the community are either single-turn conversations or multi-turn ones with certain issues, such as non-human-like instructions, less detailed responses, or rare topic shifts. In this paper, we address these challenges by introducing Parrot, a highly scalable solution designed to automatically generate high-quality instruction-tuning data, which are then used to enhance the effectiveness of chat models in multi-turn conversations. Specifically, we start by training the Parrot-Ask model, which is designed to emulate real users in generating instructions. We then utilize Parrot-Ask to engage in multi-turn conversations with ChatGPT across a diverse range of topics, resulting in a collection of 40K high-quality multi-turn dialogues (Parrot-40K). These data are subsequently employed to train a chat model that we have named Parrot-Chat. We demonstrate that the dialogues gathered from Parrot-Ask markedly outperform existing multi-turn instruction-following datasets in critical metrics, including topic diversity, number of turns, and resemblance to human conversation. With only 40K training examples, Parrot-Chat achieves strong performance against other 13B open-source models across a range of instruction-following benchmarks, and particularly excels in evaluations of multi-turn capabilities. We make all codes, datasets, and two versions of the Parrot-Ask model based on LLaMA2-13B and KuaiYii-13B available at https://github.com/kwai/KwaiYii/Parrot.

Chatbot providers (e.g., OpenAI) rely on tiered subscription schemes to generate revenue, offering basic models for free users, and advanced models for paying subscribers. However, a finer-grained pay-to-unlock scheme for premium features (e.g., math, coding) is thought to be more economically viable for the providers. Such a scheme requires a feature-locking technique (FLoTE) which is (i) effective in refusing locked features, (ii) utility-preserving for unlocked features, (iii) robust against evasion or unauthorized credential sharing, and (iv) scalable to multiple features and users. However, existing FLoTEs (e.g., password-locked models) are not robust or scalable. We present Locket, the first robust and scalable FLoTE to enable pay-to-unlock schemes. Locket uses a novel merging approach to attach adapters to an LLM for refusing unauthorized features. Our comprehensive evaluation shows that Locket is effective (100% refusal on locked features), utility-preserving (leq 7% utility degradation in unlocked features), robust (leq 5% attack success rate), and scales to multiple features and clients.

Human language expression is based on the subjective construal of the situation instead of the objective truth conditions, which means that speakers' personalities and emotions after cognitive processing have an important influence on conversation. However, most existing datasets for conversational AI ignore human personalities and emotions, or only consider part of them. It's difficult for dialogue systems to understand speakers' personalities and emotions although large-scale pre-training language models have been widely used. In order to consider both personalities and emotions in the process of conversation generation, we propose CPED, a large-scale Chinese personalized and emotional dialogue dataset, which consists of multi-source knowledge related to empathy and personal characteristic. These knowledge covers gender, Big Five personality traits, 13 emotions, 19 dialogue acts and 10 scenes. CPED contains more than 12K dialogues of 392 speakers from 40 TV shows. We release the textual dataset with audio features and video features according to the copyright claims, privacy issues, terms of service of video platforms. We provide detailed description of the CPED construction process and introduce three tasks for conversational AI, including personality recognition, emotion recognition in conversations as well as personalized and emotional conversation generation. Finally, we provide baseline systems for these tasks and consider the function of speakers' personalities and emotions on conversation. Our motivation is to propose a dataset to be widely adopted by the NLP community as a new open benchmark for conversational AI research. The full dataset is available at https://github.com/scutcyr/CPED.

With the recent significant advancements in large multi-modal models (LMMs), the importance of their grounding capability in visual chat is increasingly recognized. Despite recent efforts to enable LMMs to support grounding, their capabilities for grounding and chat are usually separate, and their chat performance drops dramatically when asked to ground. The problem is the lack of a dataset for grounded visual chat (GVC). Existing grounding datasets only contain short captions. To address this issue, we have created GVC data that allows for the combination of grounding and chat capabilities. To better evaluate the GVC capabilities, we have introduced a benchmark called Grounding-Bench. Additionally, we have proposed a model design that can support GVC and various types of visual prompts by connecting segmentation models with language models. Experimental results demonstrate that our model outperforms other LMMs on Grounding-Bench. Furthermore, our model achieves competitive performance on classic grounding benchmarks like RefCOCO/+/g and Flickr30K Entities. Our code will be released at https://github.com/UX-Decoder/LLaVA-Grounding .

As large language models (LLMs) increasingly permeate daily lives, there is a growing demand for real-time interactions that mirror human conversations. Traditional turn-based chat systems driven by LLMs prevent users from verbally interacting with the system while it is generating responses. To overcome these limitations, we adapt existing LLMs to duplex models so that these LLMs can listen for users while generating output and dynamically adjust themselves to provide users with instant feedback. % such as in response to interruptions. Specifically, we divide the queries and responses of conversations into several time slices and then adopt a time-division-multiplexing (TDM) encoding-decoding strategy to pseudo-simultaneously process these slices. Furthermore, to make LLMs proficient enough to handle real-time conversations, we build a fine-tuning dataset consisting of alternating time slices of queries and responses as well as covering typical feedback types in instantaneous interactions. Our experiments show that although the queries and responses of conversations are segmented into incomplete slices for processing, LLMs can preserve their original performance on standard benchmarks with a few fine-tuning steps on our dataset. Automatic and human evaluation indicate that duplex models make user-AI interactions more natural and human-like, and greatly improve user satisfaction compared to vanilla LLMs. Our duplex model and dataset will be released.

The problem of categorizing short speech sentences according to their semantic features with high accuracy is a subject studied in natural language processing. In this study, a data set created with samples classified in 46 different categories was used. Examples consist of sentences taken from chat conversations between a company's customer representatives and the company's website visitors. The primary purpose is to automatically tag questions and requests from visitors in the most accurate way for 46 predetermined categories for use in a chat application to generate meaningful answers to the questions asked by the website visitors. For this, different BERT models and one GPT-2 model, pre-trained in Turkish, were preferred. The classification performances of the relevant models were analyzed in detail and reported accordingly.

Recent advancements in Large Language Models (LLMs) have been reshaping Natural Language Processing (NLP) task in several domains. Their use in the field of Human Resources (HR) has still room for expansions and could be beneficial for several time consuming tasks. Examples such as time-off submissions, medical claims filing, and access requests are noteworthy, but they are by no means the sole instances. However, the aforementioned developments must grapple with the pivotal challenge of constructing a high-quality training dataset. On one hand, most conversation datasets are solving problems for customers not employees. On the other hand, gathering conversations with HR could raise privacy concerns. To solve it, we introduce HR-Multiwoz, a fully-labeled dataset of 550 conversations spanning 10 HR domains to evaluate LLM Agent. Our work has the following contributions: (1) It is the first labeled open-sourced conversation dataset in the HR domain for NLP research. (2) It provides a detailed recipe for the data generation procedure along with data analysis and human evaluations. The data generation pipeline is transferable and can be easily adapted for labeled conversation data generation in other domains. (3) The proposed data-collection pipeline is mostly based on LLMs with minimal human involvement for annotation, which is time and cost-efficient.

Current instruction data synthesis methods primarily focus on single-turn instructions and often neglect cross-turn coherence, resulting in context drift and reduced task completion rates in extended conversations. To address this limitation, we propose Skeleton-Guided Multi-Turn Dialogue Generation, a framework that constrains multi-turn instruction synthesis by explicitly modeling human conversational intent. It operates in two stages: (1) Intent Modeling, which captures the global structure of human dialogues by assigning each conversation to one of nine well-defined intent trajectories, ensuring a coherent and goal-oriented information flow; and (2) Skeleton Generation, which constructs a structurally grounded sequence of user queries aligned with the modeled intent, thereby serving as a scaffold that constrains and guides the downstream instruction synthesis process. Based on this process, we construct ConsistentChat, a multi-turn instruction dataset with approximately 15,000 multi-turn conversations and 224,392 utterances. Experiments on the Light, Topdial, and MT-Eval benchmarks show that models fine-tuned on ConsistentChat achieve a 20-30% improvement in chat consistency and up to a 15% increase in task success rate, significantly outperforming models trained on existing single-turn and multi-turn instruction datasets.

Large language models (LLMs) provide a new way to build chatbots by accepting natural language prompts. Yet, it is unclear how to design prompts to power chatbots to carry on naturalistic conversations while pursuing a given goal, such as collecting self-report data from users. We explore what design factors of prompts can help steer chatbots to talk naturally and collect data reliably. To this aim, we formulated four prompt designs with different structures and personas. Through an online study (N = 48) where participants conversed with chatbots driven by different designs of prompts, we assessed how prompt designs and conversation topics affected the conversation flows and users' perceptions of chatbots. Our chatbots covered 79% of the desired information slots during conversations, and the designs of prompts and topics significantly influenced the conversation flows and the data collection performance. We discuss the opportunities and challenges of building chatbots with LLMs.

This study examines the efficacy of two SOTA large language models (LLMs), namely ChatGPT and Microsoft Bing Chat (BingChat), in catering to the needs of Vietnamese students. Although ChatGPT exhibits proficiency in multiple disciplines, Bing Chat emerges as the more advantageous option. We conduct a comparative analysis of their academic achievements in various disciplines, encompassing mathematics, literature, English language, physics, chemistry, biology, history, geography, and civic education. The results of our study suggest that BingChat demonstrates superior performance compared to ChatGPT across a wide range of subjects, with the exception of literature, where ChatGPT exhibits better performance. Additionally, BingChat utilizes the more advanced GPT-4 technology in contrast to ChatGPT, which is built upon GPT-3.5. This allows BingChat to improve to comprehension, reasoning and generation of creative and informative text. Moreover, the fact that BingChat is accessible in Vietnam and its integration of hyperlinks and citations within responses serve to reinforce its superiority. In our analysis, it is evident that while ChatGPT exhibits praiseworthy qualities, BingChat presents a more apdated solutions for Vietnamese students.

Emotion Support Conversation (ESC) is an emerging and challenging task with the goal of reducing the emotional distress of people. Previous attempts fail to maintain smooth transitions between utterances in ESC because they ignore to grasp the fine-grained transition information at each dialogue turn. To solve this problem, we propose to take into account turn-level state Transitions of ESC (TransESC) from three perspectives, including semantics transition, strategy transition and emotion transition, to drive the conversation in a smooth and natural way. Specifically, we construct the state transition graph with a two-step way, named transit-then-interact, to grasp such three types of turn-level transition information. Finally, they are injected into the transition-aware decoder to generate more engaging responses. Both automatic and human evaluations on the benchmark dataset demonstrate the superiority of TransESC to generate more smooth and effective supportive responses. Our source code is available at https://github.com/circle-hit/TransESC.

Large language models (LLMs) have performed well in providing general and extensive health suggestions in single-turn conversations, exemplified by systems such as ChatGPT, ChatGLM, ChatDoctor, DoctorGLM, and etc. However, the limited information provided by users during single turn results in inadequate personalization and targeting of the generated suggestions, which requires users to independently select the useful part. It is mainly caused by the missing ability to engage in multi-turn questioning. In real-world medical consultations, doctors usually employ a series of iterative inquiries to comprehend the patient's condition thoroughly, enabling them to provide effective and personalized suggestions subsequently, which can be defined as chain of questioning (CoQ) for LLMs. To improve the CoQ of LLMs, we propose BianQue, a ChatGLM-based LLM finetuned with the self-constructed health conversation dataset BianQueCorpus that is consist of multiple turns of questioning and health suggestions polished by ChatGPT. Experimental results demonstrate that the proposed BianQue can simultaneously balance the capabilities of both questioning and health suggestions, which will help promote the research and application of LLMs in the field of proactive health.

Applying existing methods to emotional support conversation -- which provides valuable assistance to people who are in need -- has two major limitations: (a) they generally employ a conversation-level emotion label, which is too coarse-grained to capture user's instant mental state; (b) most of them focus on expressing empathy in the response(s) rather than gradually reducing user's distress. To address the problems, we propose a novel model MISC, which firstly infers the user's fine-grained emotional status, and then responds skillfully using a mixture of strategy. Experimental results on the benchmark dataset demonstrate the effectiveness of our method and reveal the benefits of fine-grained emotion understanding as well as mixed-up strategy modeling. Our code and data could be found in https://github.com/morecry/MISC.

Knowledge-grounded conversation (KGC) shows great potential in building an engaging and knowledgeable chatbot, and knowledge selection is a key ingredient in it. However, previous methods for knowledge selection only concentrate on the relevance between knowledge and dialogue context, ignoring the fact that age, hobby, education and life experience of an interlocutor have a major effect on his or her personal preference over external knowledge. Without taking the personalization issue into account, it is difficult to select the proper knowledge and generate persona-consistent responses. In this work, we introduce personal memory into knowledge selection in KGC to address the personalization issue. We propose a variational method to model the underlying relationship between one's personal memory and his or her selection of knowledge, and devise a learning scheme in which the forward mapping from personal memory to knowledge and its inverse mapping is included in a closed loop so that they could teach each other. Experiment results show that our method outperforms existing KGC methods significantly on both automatic evaluation and human evaluation.

This paper presents ChatCounselor, a large language model (LLM) solution designed to provide mental health support. Unlike generic chatbots, ChatCounselor is distinguished by its foundation in real conversations between consulting clients and professional psychologists, enabling it to possess specialized knowledge and counseling skills in the field of psychology. The training dataset, Psych8k, was constructed from 260 in-depth interviews, each spanning an hour. To assess the quality of counseling responses, the counseling Bench was devised. Leveraging GPT-4 and meticulously crafted prompts based on seven metrics of psychological counseling assessment, the model underwent evaluation using a set of real-world counseling questions. Impressively, ChatCounselor surpasses existing open-source models in the counseling Bench and approaches the performance level of ChatGPT, showcasing the remarkable enhancement in model capability attained through high-quality domain-specific data.

Chatbots are intelligent conversational computer systems designed to mimic human conversation to enable automated online guidance and support. The increased benefits of chatbots led to their wide adoption by many industries in order to provide virtual assistance to customers. Chatbots utilise methods and algorithms from two Artificial Intelligence domains: Natural Language Processing and Machine Learning. However, there are many challenges and limitations in their application. In this survey we review recent advances on chatbots, where Artificial Intelligence and Natural Language processing are used. We highlight the main challenges and limitations of current work and make recommendations for future research investigation.

Student mental health is a sensitive issue that necessitates special attention. A primary concern is the student-to-counselor ratio, which surpasses the recommended standard of 250:1 in most universities. This imbalance results in extended waiting periods for in-person consultations, which cause suboptimal treatment. Significant efforts have been directed toward developing mental health dialogue systems utilizing the existing open-source mental health-related datasets. However, currently available datasets either discuss general topics or various strategies that may not be viable for direct application due to numerous ethical constraints inherent in this research domain. To address this issue, this paper introduces a specialized mental health dataset that emphasizes the active listening strategy employed in conversation for counseling, also named as ConvCounsel. This dataset comprises both speech and text data, which can facilitate the development of a reliable pipeline for mental health dialogue systems. To demonstrate the utility of the proposed dataset, this paper also presents the NYCUKA, a spoken mental health dialogue system that is designed by using the ConvCounsel dataset. The results show the merit of using this dataset.

ChatGPT is a powerful large language model (LLM) that covers knowledge resources such as Wikipedia and supports natural language question answering using its own knowledge. Therefore, there is growing interest in exploring whether ChatGPT can replace traditional knowledge-based question answering (KBQA) models. Although there have been some works analyzing the question answering performance of ChatGPT, there is still a lack of large-scale, comprehensive testing of various types of complex questions to analyze the limitations of the model. In this paper, we present a framework that follows the black-box testing specifications of CheckList proposed by Ribeiro et. al. We evaluate ChatGPT and its family of LLMs on eight real-world KB-based complex question answering datasets, which include six English datasets and two multilingual datasets. The total number of test cases is approximately 190,000. In addition to the GPT family of LLMs, we also evaluate the well-known FLAN-T5 to identify commonalities between the GPT family and other LLMs. The dataset and code are available at https://github.com/tan92hl/Complex-Question-Answering-Evaluation-of-GPT-family.git

Studying how people interact with large language models (LLMs) in real-world scenarios is increasingly important due to their widespread use in various applications. In this paper, we introduce LMSYS-Chat-1M, a large-scale dataset containing one million real-world conversations with 25 state-of-the-art LLMs. This dataset is collected from 210K unique IP addresses in the wild on our Vicuna demo and Chatbot Arena website. We offer an overview of the dataset's content, including its curation process, basic statistics, and topic distribution, highlighting its diversity, originality, and scale. We demonstrate its versatility through four use cases: developing content moderation models that perform similarly to GPT-4, building a safety benchmark, training instruction-following models that perform similarly to Vicuna, and creating challenging benchmark questions. We believe that this dataset will serve as a valuable resource for understanding and advancing LLM capabilities. The dataset is publicly available at https://huggingface.co/datasets/lmsys/lmsys-chat-1m.

Conversations have an intrinsic one-to-many property, which means that multiple responses can be appropriate for the same dialog context. In task-oriented dialogs, this property leads to different valid dialog policies towards task completion. However, none of the existing task-oriented dialog generation approaches takes this property into account. We propose a Multi-Action Data Augmentation (MADA) framework to utilize the one-to-many property to generate diverse appropriate dialog responses. Specifically, we first use dialog states to summarize the dialog history, and then discover all possible mappings from every dialog state to its different valid system actions. During dialog system training, we enable the current dialog state to map to all valid system actions discovered in the previous process to create additional state-action pairs. By incorporating these additional pairs, the dialog policy learns a balanced action distribution, which further guides the dialog model to generate diverse responses. Experimental results show that the proposed framework consistently improves dialog policy diversity, and results in improved response diversity and appropriateness. Our model obtains state-of-the-art results on MultiWOZ.

The emergence of pretrained large language models has led to the deployment of a range of social chatbots for chitchat. Although these chatbots demonstrate language ability and fluency, they are not guaranteed to be engaging and can struggle to retain users. This work investigates the development of social chatbots that prioritize user engagement to enhance retention, specifically examining the use of human feedback to efficiently develop highly engaging chatbots. The proposed approach uses automatic pseudo-labels collected from user interactions to train a reward model that can be used to reject low-scoring sample responses generated by the chatbot model at inference time. Intuitive evaluation metrics, such as mean conversation length (MCL), are introduced as proxies to measure the level of engagement of deployed chatbots. A/B testing on groups of 10,000 new daily chatbot users on the Chai Research platform shows that this approach increases the MCL by up to 70%, which translates to a more than 30% increase in user retention for a GPT-J 6B model. Future work aims to use the reward model to realise a data fly-wheel, where the latest user conversations can be used to alternately fine-tune the language model and the reward model.

Recent advancements in LLM-based multi-agent (LLM-MA) systems have shown promise, yet significant challenges remain in managing communication and refinement when agents collaborate on complex tasks. In this paper, we propose Talk Structurally, Act Hierarchically (TalkHier), a novel framework that introduces a structured communication protocol for context-rich exchanges and a hierarchical refinement system to address issues such as incorrect outputs, falsehoods, and biases. TalkHier surpasses various types of SoTA, including inference scaling model (OpenAI-o1), open-source multi-agent models (e.g., AgentVerse), and majority voting strategies on current LLM and single-agent baselines (e.g., ReAct, GPT4o), across diverse tasks, including open-domain question answering, domain-specific selective questioning, and practical advertisement text generation. These results highlight its potential to set a new standard for LLM-MA systems, paving the way for more effective, adaptable, and collaborative multi-agent frameworks. The code is available https://github.com/sony/talkhier.

Since the advent of ChatGPT, Large Language Models (LLMs) have excelled in various tasks but remain largely as black-box systems. Consequently, their development relies heavily on data-driven approaches, limiting performance enhancement through changes in internal architecture and reasoning pathways. As a result, many researchers have begun exploring the potential internal mechanisms of LLMs, aiming to identify the essence of their reasoning bottlenecks, with most studies focusing on attention heads. Our survey aims to shed light on the internal reasoning processes of LLMs by concentrating on the interpretability and underlying mechanisms of attention heads. We first distill the human thought process into a four-stage framework: Knowledge Recalling, In-Context Identification, Latent Reasoning, and Expression Preparation. Using this framework, we systematically review existing research to identify and categorize the functions of specific attention heads. Furthermore, we summarize the experimental methodologies used to discover these special heads, dividing them into two categories: Modeling-Free methods and Modeling-Required methods. Also, we outline relevant evaluation methods and benchmarks. Finally, we discuss the limitations of current research and propose several potential future directions. Our reference list is open-sourced at https://github.com/IAAR-Shanghai/Awesome-Attention-Heads.

Emotion and Intent Joint Understanding in Multimodal Conversation (MC-EIU) aims to decode the semantic information manifested in a multimodal conversational history, while inferring the emotions and intents simultaneously for the current utterance. MC-EIU is enabling technology for many human-computer interfaces. However, there is a lack of available datasets in terms of annotation, modality, language diversity, and accessibility. In this work, we propose an MC-EIU dataset, which features 7 emotion categories, 9 intent categories, 3 modalities, i.e., textual, acoustic, and visual content, and two languages, i.e., English and Mandarin. Furthermore, it is completely open-source for free access. To our knowledge, MC-EIU is the first comprehensive and rich emotion and intent joint understanding dataset for multimodal conversation. Together with the release of the dataset, we also develop an Emotion and Intent Interaction (EI^2) network as a reference system by modeling the deep correlation between emotion and intent in the multimodal conversation. With comparative experiments and ablation studies, we demonstrate the effectiveness of the proposed EI^2 method on the MC-EIU dataset. The dataset and codes will be made available at: https://github.com/MC-EIU/MC-EIU.

Language model (LLM) post-training, from DPO to distillation, can refine behaviors and unlock new skills, but the open science supporting these post-training techniques is still in its infancy. One limiting factor has been the difficulty of conducting large-scale comparative analyses of synthetic data generating models and LLM judges. To close this gap, we introduce WILDCHAT-50M, the largest public chat dataset to date. We extend the existing WildChat dataset to include responses not only from GPT, but from over 50 different open-weight models, ranging in size from 0.5B to 104B parameters. We conduct an extensive comparative analysis and demonstrate the potential of this dataset by creating RE-WILD, our own public SFT mix, which outperforms the recent Tulu-3 SFT mixture from Allen AI with only 40% as many samples. Our dataset, samples and code are available at https://github.com/penfever/wildchat-50m.

The Teacher-Student Chatroom Corpus (TSCC) is a collection of written conversations captured during one-to-one lessons between teachers and learners of English. The lessons took place in an online chatroom and therefore involve more interactive, immediate and informal language than might be found in asynchronous exchanges such as email correspondence. The fact that the lessons were one-to-one means that the teacher was able to focus exclusively on the linguistic abilities and errors of the student, and to offer personalised exercises, scaffolding and correction. The TSCC contains more than one hundred lessons between two teachers and eight students, amounting to 13.5K conversational turns and 133K words: it is freely available for research use. We describe the corpus design, data collection procedure and annotations added to the text. We perform some preliminary descriptive analyses of the data and consider possible uses of the TSCC.

Human-model conversations provide a window into users' real-world scenarios, behavior, and needs, and thus are a valuable resource for model development and research. While for-profit companies collect user data through the APIs of their models, using it internally to improve their own models, the open source and research community lags behind. We introduce the ShareLM collection, a unified set of human conversations with large language models, and its accompanying plugin, a Web extension for voluntarily contributing user-model conversations. Where few platforms share their chats, the ShareLM plugin adds this functionality, thus, allowing users to share conversations from most platforms. The plugin allows the user to rate their conversations, both at the conversation and the response levels, and delete conversations they prefer to keep private before they ever leave the user's local storage. We release the plugin conversations as part of the ShareLM collection, and call for more community effort in the field of open human-model data. The code, plugin, and data are available.

This paper presents UMASS_BioNLP team participation in the MEDIQA-Chat 2023 shared task for Task-A and Task-C. We focus especially on Task-C and propose a novel LLMs cooperation system named a doctor-patient loop to generate high-quality conversation data sets. The experiment results demonstrate that our approaches yield reasonable performance as evaluated by automatic metrics such as ROUGE, medical concept recall, BLEU, and Self-BLEU. Furthermore, we conducted a comparative analysis between our proposed method and ChatGPT and GPT-4. This analysis also investigates the potential of utilizing cooperation LLMs to generate high-quality datasets.

Large Language Models have found application in various mundane and repetitive tasks including Human Resource (HR) support. We worked with the domain experts of SAP SE to develop an HR support chatbot as an efficient and effective tool for addressing employee inquiries. We inserted a human-in-the-loop in various parts of the development cycles such as dataset collection, prompt optimization, and evaluation of generated output. By enhancing the LLM-driven chatbot's response quality and exploring alternative retrieval methods, we have created an efficient, scalable, and flexible tool for HR professionals to address employee inquiries effectively. Our experiments and evaluation conclude that GPT-4 outperforms other models and can overcome inconsistencies in data through internal reasoning capabilities. Additionally, through expert analysis, we infer that reference-free evaluation metrics such as G-Eval and Prometheus demonstrate reliability closely aligned with that of human evaluation.

To facilitate the research on intelligent and human-like chatbots with multi-modal context, we introduce a new video-based multi-modal dialogue dataset, called TikTalk. We collect 38K videos from a popular video-sharing platform, along with 367K conversations posted by users beneath them. Users engage in spontaneous conversations based on their multi-modal experiences from watching videos, which helps recreate real-world chitchat context. Compared to previous multi-modal dialogue datasets, the richer context types in TikTalk lead to more diverse conversations, but also increase the difficulty in capturing human interests from intricate multi-modal information to generate personalized responses. Moreover, external knowledge is more frequently evoked in our dataset. These facts reveal new challenges for multi-modal dialogue models. We quantitatively demonstrate the characteristics of TikTalk, propose a video-based multi-modal chitchat task, and evaluate several dialogue baselines. Experimental results indicate that the models incorporating large language models (LLM) can generate more diverse responses, while the model utilizing knowledge graphs to introduce external knowledge performs the best overall. Furthermore, no existing model can solve all the above challenges well. There is still a large room for future improvements, even for LLM with visual extensions. Our dataset is available at https://ruc-aimind.github.io/projects/TikTalk/.

In recent years, pre-trained language models have undergone rapid development with the emergence of large-scale models. However, there is a lack of open-sourced chat models specifically designed for the Chinese language, especially in the field of Chinese finance, at the scale of hundreds of billions. To address this gap, we introduce XuanYuan 2.0, the largest Chinese chat model to date, built upon the BLOOM-176B architecture. Additionally, we propose a novel training method called hybrid-tuning to mitigate catastrophic forgetting. By combining general-domain with domain-specific knowledge and integrating the stages of pre-training and fine-tuning, XuanYuan 2.0 is capable of providing accurate and contextually appropriate responses in the Chinese financial domain.

Conversational agents are increasingly used to address emotional needs on top of information needs. One use case of increasing interest are counselling-style mental health and behaviour change interventions, with large language model (LLM)-based approaches becoming more popular. Research in this context so far has been largely system-focused, foregoing the aspect of user behaviour and the impact this can have on LLM-generated texts. To address this issue, we share a dataset containing text-based user interactions related to behaviour change with two GPT-4-based conversational agents collected in a preregistered user study. This dataset includes conversation data, user language analysis, perception measures, and user feedback for LLM-generated turns, and can offer valuable insights to inform the design of such systems based on real interactions.

Our goal is to create a convenient natural language interface for performing well-specified but complex actions such as analyzing data, manipulating text, and querying databases. However, existing natural language interfaces for such tasks are quite primitive compared to the power one wields with a programming language. To bridge this gap, we start with a core programming language and allow users to "naturalize" the core language incrementally by defining alternative, more natural syntax and increasingly complex concepts in terms of compositions of simpler ones. In a voxel world, we show that a community of users can simultaneously teach a common system a diverse language and use it to build hundreds of complex voxel structures. Over the course of three days, these users went from using only the core language to using the naturalized language in 85.9\% of the last 10K utterances.