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Jan 7

Right Answer, Wrong Score: Uncovering the Inconsistencies of LLM Evaluation in Multiple-Choice Question Answering

One of the most widely used tasks to evaluate Large Language Models (LLMs) is Multiple-Choice Question Answering (MCQA). While open-ended question answering tasks are more challenging to evaluate, MCQA tasks are, in principle, easier to assess, as the model's answer is thought to be simple to extract and is directly compared to a set of predefined choices. However, recent studies have started to question the reliability of MCQA evaluation, showing that multiple factors can significantly impact the reported performance of LLMs, especially when the model generates free-form text before selecting one of the answer choices. In this work, we shed light on the inconsistencies of MCQA evaluation strategies, which can lead to inaccurate and misleading model comparisons. We systematically analyze whether existing answer extraction methods are aligned with human judgment, and how they are influenced by answer constraints in the prompt across different domains. Our experiments demonstrate that traditional evaluation strategies often underestimate LLM capabilities, while LLM-based answer extractors are prone to systematic errors. Moreover, we reveal a fundamental trade-off between including format constraints in the prompt to simplify answer extraction and allowing models to generate free-form text to improve reasoning. Our findings call for standardized evaluation methodologies and highlight the need for more reliable and consistent MCQA evaluation practices.

  • 6 authors
·
Mar 19, 2025

Asking Questions the Human Way: Scalable Question-Answer Generation from Text Corpus

The ability to ask questions is important in both human and machine intelligence. Learning to ask questions helps knowledge acquisition, improves question-answering and machine reading comprehension tasks, and helps a chatbot to keep the conversation flowing with a human. Existing question generation models are ineffective at generating a large amount of high-quality question-answer pairs from unstructured text, since given an answer and an input passage, question generation is inherently a one-to-many mapping. In this paper, we propose Answer-Clue-Style-aware Question Generation (ACS-QG), which aims at automatically generating high-quality and diverse question-answer pairs from unlabeled text corpus at scale by imitating the way a human asks questions. Our system consists of: i) an information extractor, which samples from the text multiple types of assistive information to guide question generation; ii) neural question generators, which generate diverse and controllable questions, leveraging the extracted assistive information; and iii) a neural quality controller, which removes low-quality generated data based on text entailment. We compare our question generation models with existing approaches and resort to voluntary human evaluation to assess the quality of the generated question-answer pairs. The evaluation results suggest that our system dramatically outperforms state-of-the-art neural question generation models in terms of the generation quality, while being scalable in the meantime. With models trained on a relatively smaller amount of data, we can generate 2.8 million quality-assured question-answer pairs from a million sentences found in Wikipedia.

  • 5 authors
·
Jan 27, 2020

xFinder: Robust and Pinpoint Answer Extraction for Large Language Models

The continuous advancement of large language models (LLMs) has brought increasing attention to the critical issue of developing fair and reliable methods for evaluating their performance. Particularly, the emergence of subjective or non-subjective cheating phenomena, such as test set leakage and prompt format overfitting, poses significant challenges to the reliable evaluation of LLMs. Since evaluation frameworks often utilize Regular Expression (RegEx) for answer extraction, some models may adjust their responses to comply with specific formats that are easily extractable by RegEx. Nevertheless, the key answer extraction module based on RegEx frequently suffers from extraction errors. This paper conducts a comprehensive analysis of the entire LLM evaluation chain, demonstrating that optimizing the key answer extraction module can improve extraction accuracy, reduce LLMs' reliance on specific answer formats, and enhance the reliability of LLM evaluation. To address these issues, we propose xFinder, a model specifically designed for key answer extraction. As part of this process, we create a specialized dataset, the Key Answer Finder (KAF) dataset, to ensure effective model training and evaluation. Through generalization testing and evaluation in real-world scenarios, the results demonstrate that the smallest xFinder model with only 500 million parameters achieves an average answer extraction accuracy of 93.42%. In contrast, RegEx accuracy in the best evaluation framework is 74.38%. xFinder exhibits stronger robustness and higher accuracy compared to existing evaluation frameworks. All resources for xFinder are available at https://github.com/IAAR-Shanghai/xFinder.

  • 7 authors
·
May 20, 2024

Multi-hop Question Answering via Reasoning Chains

Multi-hop question answering requires models to gather information from different parts of a text to answer a question. Most current approaches learn to address this task in an end-to-end way with neural networks, without maintaining an explicit representation of the reasoning process. We propose a method to extract a discrete reasoning chain over the text, which consists of a series of sentences leading to the answer. We then feed the extracted chains to a BERT-based QA model to do final answer prediction. Critically, we do not rely on gold annotated chains or "supporting facts:" at training time, we derive pseudogold reasoning chains using heuristics based on named entity recognition and coreference resolution. Nor do we rely on these annotations at test time, as our model learns to extract chains from raw text alone. We test our approach on two recently proposed large multi-hop question answering datasets: WikiHop and HotpotQA, and achieve state-of-art performance on WikiHop and strong performance on HotpotQA. Our analysis shows the properties of chains that are crucial for high performance: in particular, modeling extraction sequentially is important, as is dealing with each candidate sentence in a context-aware way. Furthermore, human evaluation shows that our extracted chains allow humans to give answers with high confidence, indicating that these are a strong intermediate abstraction for this task.

  • 3 authors
·
Oct 7, 2019

End-to-End Training of Neural Retrievers for Open-Domain Question Answering

Recent work on training neural retrievers for open-domain question answering (OpenQA) has employed both supervised and unsupervised approaches. However, it remains unclear how unsupervised and supervised methods can be used most effectively for neural retrievers. In this work, we systematically study retriever pre-training. We first propose an approach of unsupervised pre-training with the Inverse Cloze Task and masked salient spans, followed by supervised finetuning using question-context pairs. This approach leads to absolute gains of 2+ points over the previous best result in the top-20 retrieval accuracy on Natural Questions and TriviaQA datasets. We also explore two approaches for end-to-end supervised training of the reader and retriever components in OpenQA models. In the first approach, the reader considers each retrieved document separately while in the second approach, the reader considers all the retrieved documents together. Our experiments demonstrate the effectiveness of these approaches as we obtain new state-of-the-art results. On the Natural Questions dataset, we obtain a top-20 retrieval accuracy of 84, an improvement of 5 points over the recent DPR model. In addition, we achieve good results on answer extraction, outperforming recent models like REALM and RAG by 3+ points. We further scale up end-to-end training to large models and show consistent gains in performance over smaller models.

  • 7 authors
·
Jan 2, 2021

How Optimal is Greedy Decoding for Extractive Question Answering?

Fine-tuned language models use greedy decoding to answer reading comprehension questions with relative success. However, this approach does not ensure that the answer is a span in the given passage, nor does it guarantee that it is the most probable one. Does greedy decoding actually perform worse than an algorithm that does adhere to these properties? To study the performance and optimality of greedy decoding, we present exact-extract, a decoding algorithm that efficiently finds the most probable answer span in the context. We compare the performance of T5 with both decoding algorithms on zero-shot and few-shot extractive question answering. When no training examples are available, exact-extract significantly outperforms greedy decoding. However, greedy decoding quickly converges towards the performance of exact-extract with the introduction of a few training examples, becoming more extractive and increasingly likelier to generate the most probable span as the training set grows. We also show that self-supervised training can bias the model towards extractive behavior, increasing performance in the zero-shot setting without resorting to annotated examples. Overall, our results suggest that pretrained language models are so good at adapting to extractive question answering, that it is often enough to fine-tune on a small training set for the greedy algorithm to emulate the optimal decoding strategy.

  • 4 authors
·
Aug 12, 2021

EXIT: Context-Aware Extractive Compression for Enhancing Retrieval-Augmented Generation

We introduce EXIT, an extractive context compression framework that enhances both the effectiveness and efficiency of retrieval-augmented generation (RAG) in question answering (QA). Current RAG systems often struggle when retrieval models fail to rank the most relevant documents, leading to the inclusion of more context at the expense of latency and accuracy. While abstractive compression methods can drastically reduce token counts, their token-by-token generation process significantly increases end-to-end latency. Conversely, existing extractive methods reduce latency but rely on independent, non-adaptive sentence selection, failing to fully utilize contextual information. EXIT addresses these limitations by classifying sentences from retrieved documents - while preserving their contextual dependencies - enabling parallelizable, context-aware extraction that adapts to query complexity and retrieval quality. Our evaluations on both single-hop and multi-hop QA tasks show that EXIT consistently surpasses existing compression methods and even uncompressed baselines in QA accuracy, while also delivering substantial reductions in inference time and token count. By improving both effectiveness and efficiency, EXIT provides a promising direction for developing scalable, high-quality QA solutions in RAG pipelines. Our code is available at https://github.com/ThisIsHwang/EXIT

  • 6 authors
·
Dec 17, 2024

Event Knowledge Incorporation with Posterior Regularization for Event-Centric Question Answering

We propose a simple yet effective strategy to incorporate event knowledge extracted from event trigger annotations via posterior regularization to improve the event reasoning capability of mainstream question-answering (QA) models for event-centric QA. In particular, we define event-related knowledge constraints based on the event trigger annotations in the QA datasets, and subsequently use them to regularize the posterior answer output probabilities from the backbone pre-trained language models used in the QA setting. We explore two different posterior regularization strategies for extractive and generative QA separately. For extractive QA, the sentence-level event knowledge constraint is defined by assessing if a sentence contains an answer event or not, which is later used to modify the answer span extraction probability. For generative QA, the token-level event knowledge constraint is defined by comparing the generated token from the backbone language model with the answer event in order to introduce a reward or penalty term, which essentially adjusts the answer generative probability indirectly. We conduct experiments on two event-centric QA datasets, TORQUE and ESTER. The results show that our proposed approach can effectively inject event knowledge into existing pre-trained language models and achieves strong performance compared to existing QA models in answer evaluation. Code and models can be found: https://github.com/LuJunru/EventQAviaPR.

  • 4 authors
·
May 8, 2023

The Achievement of Higher Flexibility in Multiple Choice-based Tests Using Image Classification Techniques

In spite of the high accuracy of the existing optical mark reading (OMR) systems and devices, a few restrictions remain existent. In this work, we aim to reduce the restrictions of multiple choice questions (MCQ) within tests. We use an image registration technique to extract the answer boxes from answer sheets. Unlike other systems that rely on simple image processing steps to recognize the extracted answer boxes, we address the problem from another perspective by training a machine learning classifier to recognize the class of each answer box (i.e., confirmed, crossed out, or blank answer). This gives us the ability to deal with a variety of shading and mark patterns, and distinguish between chosen (i.e., confirmed) and canceled answers (i.e., crossed out). All existing machine learning techniques require a large number of examples in order to train a model for classification, therefore we present a dataset including six real MCQ assessments with different answer sheet templates. We evaluate two strategies of classification: a straight-forward approach and a two-stage classifier approach. We test two handcrafted feature methods and a convolutional neural network. In the end, we present an easy-to-use graphical user interface of the proposed system. Compared with existing OMR systems, the proposed system has the least constraints and achieves a high accuracy. We believe that the presented work will further direct the development of OMR systems towards reducing the restrictions of the MCQ tests.

  • 2 authors
·
Nov 2, 2017

Benchmarks for Pirá 2.0, a Reading Comprehension Dataset about the Ocean, the Brazilian Coast, and Climate Change

Pir\'a is a reading comprehension dataset focused on the ocean, the Brazilian coast, and climate change, built from a collection of scientific abstracts and reports on these topics. This dataset represents a versatile language resource, particularly useful for testing the ability of current machine learning models to acquire expert scientific knowledge. Despite its potential, a detailed set of baselines has not yet been developed for Pir\'a. By creating these baselines, researchers can more easily utilize Pir\'a as a resource for testing machine learning models across a wide range of question answering tasks. In this paper, we define six benchmarks over the Pir\'a dataset, covering closed generative question answering, machine reading comprehension, information retrieval, open question answering, answer triggering, and multiple choice question answering. As part of this effort, we have also produced a curated version of the original dataset, where we fixed a number of grammar issues, repetitions, and other shortcomings. Furthermore, the dataset has been extended in several new directions, so as to face the aforementioned benchmarks: translation of supporting texts from English into Portuguese, classification labels for answerability, automatic paraphrases of questions and answers, and multiple choice candidates. The results described in this paper provide several points of reference for researchers interested in exploring the challenges provided by the Pir\'a dataset.

  • 8 authors
·
Sep 19, 2023

Evaluating Correctness and Faithfulness of Instruction-Following Models for Question Answering

Retriever-augmented instruction-following models are attractive alternatives to fine-tuned approaches for information-seeking tasks such as question answering (QA). By simply prepending retrieved documents in its input along with an instruction, these models can be adapted to various information domains and tasks without additional fine-tuning. While the model responses tend to be natural and fluent, the additional verbosity makes traditional QA evaluation metrics such as exact match (EM) and F1 unreliable for accurately quantifying model performance. In this work, we investigate the performance of instruction-following models across three information-seeking QA tasks. We use both automatic and human evaluation to evaluate these models along two dimensions: 1) how well they satisfy the user's information need (correctness), and 2) whether they produce a response based on the provided knowledge (faithfulness). Guided by human evaluation and analysis, we highlight the shortcomings of traditional metrics for both correctness and faithfulness. We then propose simple token-overlap based and model-based metrics that reflect the true performance of these models. Our analysis reveals that instruction-following models are competitive, and sometimes even outperform fine-tuned models for correctness. However, these models struggle to stick to the provided knowledge and often hallucinate in their responses. We hope our work encourages a more holistic evaluation of instruction-following models for QA. Our code and data is available at https://github.com/McGill-NLP/instruct-qa

  • 5 authors
·
Jul 31, 2023

PAQ: 65 Million Probably-Asked Questions and What You Can Do With Them

Open-domain Question Answering models which directly leverage question-answer (QA) pairs, such as closed-book QA (CBQA) models and QA-pair retrievers, show promise in terms of speed and memory compared to conventional models which retrieve and read from text corpora. QA-pair retrievers also offer interpretable answers, a high degree of control, and are trivial to update at test time with new knowledge. However, these models lack the accuracy of retrieve-and-read systems, as substantially less knowledge is covered by the available QA-pairs relative to text corpora like Wikipedia. To facilitate improved QA-pair models, we introduce Probably Asked Questions (PAQ), a very large resource of 65M automatically-generated QA-pairs. We introduce a new QA-pair retriever, RePAQ, to complement PAQ. We find that PAQ preempts and caches test questions, enabling RePAQ to match the accuracy of recent retrieve-and-read models, whilst being significantly faster. Using PAQ, we train CBQA models which outperform comparable baselines by 5%, but trail RePAQ by over 15%, indicating the effectiveness of explicit retrieval. RePAQ can be configured for size (under 500MB) or speed (over 1K questions per second) whilst retaining high accuracy. Lastly, we demonstrate RePAQ's strength at selective QA, abstaining from answering when it is likely to be incorrect. This enables RePAQ to ``back-off" to a more expensive state-of-the-art model, leading to a combined system which is both more accurate and 2x faster than the state-of-the-art model alone.

  • 8 authors
·
Feb 13, 2021

Building Efficient and Effective OpenQA Systems for Low-Resource Languages

Question answering (QA) is the task of answering questions posed in natural language with free-form natural language answers extracted from a given passage. In the OpenQA variant, only a question text is given, and the system must retrieve relevant passages from an unstructured knowledge source and use them to provide answers, which is the case in the mainstream QA systems on the Web. QA systems currently are mostly limited to the English language due to the lack of large-scale labeled QA datasets in non-English languages. In this paper, we show that effective, low-cost OpenQA systems can be developed for low-resource contexts. The key ingredients are (1) weak supervision using machine-translated labeled datasets and (2) a relevant unstructured knowledge source in the target language context. Furthermore, we show that only a few hundred gold assessment examples are needed to reliably evaluate these systems. We apply our method to Turkish as a challenging case study, since English and Turkish are typologically very distinct and Turkish has limited resources for QA. We present SQuAD-TR, a machine translation of SQuAD2.0, and we build our OpenQA system by adapting ColBERT-QA and retraining it over Turkish resources and SQuAD-TR using two versions of Wikipedia dumps spanning two years. We obtain a performance improvement of 24-32% in the Exact Match (EM) score and 22-29% in the F1 score compared to the BM25-based and DPR-based baseline QA reader models. Our results show that SQuAD-TR makes OpenQA feasible for Turkish, which we hope encourages researchers to build OpenQA systems in other low-resource languages. We make all the code, models, and the dataset publicly available at https://github.com/boun-tabi/SQuAD-TR.

  • 6 authors
·
Jan 7, 2024

ARK: Answer-Centric Retriever Tuning via KG-augmented Curriculum Learning

Retrieval-Augmented Generation (RAG) has emerged as a powerful framework for knowledge-intensive tasks, yet its effectiveness in long-context scenarios is often bottlenecked by the retriever's inability to distinguish sparse yet crucial evidence. Standard retrievers, optimized for query-document similarity, frequently fail to align with the downstream goal of generating a precise answer. To bridge this gap, we propose a novel fine-tuning framework that optimizes the retriever for Answer Alignment. Specifically, we first identify high-quality positive chunks by evaluating their sufficiency to generate the correct answer. We then employ a curriculum-based contrastive learning scheme to fine-tune the retriever. This curriculum leverages LLM-constructed Knowledge Graphs (KGs) to generate augmented queries, which in turn mine progressively challenging hard negatives. This process trains the retriever to distinguish the answer-sufficient positive chunks from these nuanced distractors, enhancing its generalization. Extensive experiments on 10 datasets from the Ultradomain and LongBench benchmarks demonstrate that our fine-tuned retriever achieves state-of-the-art performance, improving 14.5% over the base model without substantial architectural modifications and maintaining strong efficiency for long-context RAG. Our work presents a robust and effective methodology for building truly answer-centric retrievers.

  • 3 authors
·
Nov 20, 2025

Long-context Non-factoid Question Answering in Indic Languages

Question Answering (QA) tasks, which involve extracting answers from a given context, are relatively straightforward for modern Large Language Models (LLMs) when the context is short. However, long contexts pose challenges due to the quadratic complexity of the self-attention mechanism. This challenge is compounded in Indic languages, which are often low-resource. This study explores context-shortening techniques, including Open Information Extraction (OIE), coreference resolution, Answer Paragraph Selection (APS), and their combinations, to improve QA performance. Compared to the baseline of unshortened (long) contexts, our experiments on four Indic languages (Hindi, Tamil, Telugu, and Urdu) demonstrate that context-shortening techniques yield an average improvement of 4\% in semantic scores and 47\% in token-level scores when evaluated on three popular LLMs without fine-tuning. Furthermore, with fine-tuning, we achieve an average increase of 2\% in both semantic and token-level scores. Additionally, context-shortening reduces computational overhead. Explainability techniques like LIME and SHAP reveal that when the APS model confidently identifies the paragraph containing the answer, nearly all tokens within the selected text receive high relevance scores. However, the study also highlights the limitations of LLM-based QA systems in addressing non-factoid questions, particularly those requiring reasoning or debate. Moreover, verbalizing OIE-generated triples does not enhance system performance. These findings emphasize the potential of context-shortening techniques to improve the efficiency and effectiveness of LLM-based QA systems, especially for low-resource languages. The source code and resources are available at https://github.com/ritwikmishra/IndicGenQA.

  • 3 authors
·
Apr 18, 2025

Learning to Answer Semantic Queries over Code

During software development, developers need answers to queries about semantic aspects of code. Even though extractive question-answering using neural approaches has been studied widely in natural languages, the problem of answering semantic queries over code using neural networks has not yet been explored. This is mainly because there is no existing dataset with extractive question and answer pairs over code involving complex concepts and long chains of reasoning. We bridge this gap by building a new, curated dataset called CodeQueries, and proposing a neural question-answering methodology over code. We build upon state-of-the-art pre-trained models of code to predict answer and supporting-fact spans. Given a query and code, only some of the code may be relevant to answer the query. We first experiment under an ideal setting where only the relevant code is given to the model and show that our models do well. We then experiment under three pragmatic considerations: (1) scaling to large-size code, (2) learning from a limited number of examples and (3) robustness to minor syntax errors in code. Our results show that while a neural model can be resilient to minor syntax errors in code, increasing size of code, presence of code that is not relevant to the query, and reduced number of training examples limit the model performance. We are releasing our data and models to facilitate future work on the proposed problem of answering semantic queries over code.

  • 6 authors
·
Sep 17, 2022

Context-Picker: Dynamic context selection using multi-stage reinforcement learning

In long-context question answering (LCQA), determining the optimal amount of context for a given query is a significant challenge. Including too few passages may omit critical information, while including too many can introduce noise and reduce the quality of the answer. Traditional approaches, such as fixed Top-K retrieval and single-stage reranking, face the dilemma of selecting the right number of passages. This problem is particularly pronounced for factoid questions, which often require only a few specific pieces of evidence. To address this issue, we introduce Context-Picker, a reasoning-aware framework that shifts the paradigm from similarity-based ranking to minimal sufficient subset selection. Context-Picker treats context selection as a decision-making process optimized via a human-inspired, two-stage reinforcement learning schedule: a recall-oriented stage that prioritizes the coverage of reasoning chains, followed by a precision-oriented stage that aggressively prunes redundancy to distill a compact evidence set. To resolve reward sparsity, we propose an offline evidence distillation pipeline that mines "minimal sufficient sets" via a Leave-One-Out (LOO) procedure, providing dense, task-aligned supervision. Experiments on five long-context and multi-hop QA benchmarks demonstrate that Context-Picker significantly outperforms strong RAG baselines, achieving superior answer accuracy with comparable or reduced context lengths. Ablation studies indicate that the coarse-to-fine optimization schedule, the redundancy-aware reward shaping, and the rationale-guided format all contribute substantially to these gains.

  • 4 authors
·
Dec 16, 2025

EviNote-RAG: Enhancing RAG Models via Answer-Supportive Evidence Notes

Large Language Models (LLMs) empowered with retrieval mechanisms have achieved strong progress in open-domain question answering (QA). Yet, the conventional retrieve--then--answer paradigm often suffers from two key limitations: (1) low signal-to-noise ratio in retrieved evidence, where useful information is buried under irrelevant content, and (2) error accumulation in multi-hop reasoning when incomplete or noisy passages are involved. To address these challenges, we present EviNote-RAG, an agentic RAG framework that introduces a structured retrieve--note--answer pipeline. Instead of directly reasoning over raw retrievals, the model is trained to compose Supportive-Evidence Notes (SENs), concise, human-like notes that preserve only answer-relevant information, highlight uncertainty, and explicitly state when no useful evidence exists. This distillation process is further reinforced by the Evidence Quality Reward (EQR), an entailment-based signal that evaluates whether SENs logically support the final answer. Together, SENs and EQR guide the model toward faithful and robust reasoning, while reducing the impact of noise. Experiments on in-domain and out-of-domain QA benchmarks show that EviNote-RAG consistently outperforms strong baselines in accuracy, generalization, and training stability. In particular, it achieves state-of-the-art results while enhancing robustness and efficiency, yielding relative F1 gains of 20\% on HotpotQA (+0.093), 40\% on Bamboogle (+0.151), and 91\% on 2Wiki (+0.256) via denser rewards and reduced verbosity.

  • 16 authors
·
Aug 31, 2025 1

FREESON: Retriever-Free Retrieval-Augmented Reasoning via Corpus-Traversing MCTS

Large Reasoning Models (LRMs) have demonstrated remarkable capabilities in multi-step reasoning and calling search engines at appropriate steps. However, existing retrieval-augmented reasoning approaches rely on separate retrieval models, limiting the LRM's role in retrieval to deciding when to retrieve and how to query. This separation not only increases hardware and operational costs but also leads to errors in the retrieval process due to the representation bottleneck, a phenomenon where the retriever's embedding space is not expressive enough to meet the generator's requirements. To address this, we shift our perspective from sequence-to-sequence matching to locating the answer-containing paths within the corpus, and propose a novel framework called FREESON (Retriever-FREE Retrieval-Augmented ReaSONing). This framework enables LRMs to retrieve relevant knowledge on their own by acting as both a generator and retriever. To achieve this, we introduce a variant of the MCTS algorithm specialized for the retrieval task, which we call CT-MCTS (Corpus-Traversing Monte Carlo Tree Search). In this algorithm, LRMs traverse through the corpus toward answer-containing regions. Our results on five open-domain QA benchmarks, including single-hop and multi-hop questions, show that FREESON achieves an average improvement of 14.4% in EM and F1 over four multi-step reasoning models with a separate retriever, and it also performs comparably to the strongest baseline, surpassing it by 3% on PopQA and 2WikiMultihopQA.

  • 2 authors
·
May 22, 2025 2

Question Answering over Electronic Devices: A New Benchmark Dataset and a Multi-Task Learning based QA Framework

Answering questions asked from instructional corpora such as E-manuals, recipe books, etc., has been far less studied than open-domain factoid context-based question answering. This can be primarily attributed to the absence of standard benchmark datasets. In this paper we meticulously create a large amount of data connected with E-manuals and develop suitable algorithm to exploit it. We collect E-Manual Corpus, a huge corpus of 307,957 E-manuals and pretrain RoBERTa on this large corpus. We create various benchmark QA datasets which include question answer pairs curated by experts based upon two E-manuals, real user questions from Community Question Answering Forum pertaining to E-manuals etc. We introduce EMQAP (E-Manual Question Answering Pipeline) that answers questions pertaining to electronics devices. Built upon the pretrained RoBERTa, it harbors a supervised multi-task learning framework which efficiently performs the dual tasks of identifying the section in the E-manual where the answer can be found and the exact answer span within that section. For E-Manual annotated question-answer pairs, we show an improvement of about 40% in ROUGE-L F1 scores over the most competitive baseline. We perform a detailed ablation study and establish the versatility of EMQAP across different circumstances. The code and datasets are shared at https://github.com/abhi1nandy2/EMNLP-2021-Findings, and the corresponding project website is https://sites.google.com/view/emanualqa/home.

  • 6 authors
·
Sep 13, 2021